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Aqua Living Factory Outlets
- Home Services
- Hood River, OR
About this business
We offer hot tubs & swim spas that give you luxury for less. Our spas are made in America by our skilled technicians. Here at Aqua Living, you'll find that our prices can't be beaten. This is due to us selling our tubs factory direct and sending them straight to you, allowing us to provide the very best deals to our customers. You'll also find top-notch service from our skilled technicians and knowledgeable service staff, ensuring that you get the proper assistance you need for your spa. We offer a wide range of hot tubs & s... read more
Location details
4150 Westcliff Dr, Hood River, OR, 97031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
You may want to check your motors also! When they sold it to you they said that it was six horsepower motors at least that's what they say in their literature, in fact they're only four horsepower motors! I've been getting the runaround myself from this company I also find it kind of funny that one of the five-star posts of a customer who was very satisfied with their aqua living hot tub well he is actually Graham Montgomery, who is one of the salesman from aqua living spas in Glendale or Peoria Arizona! LOL LOL LOL I guess ... read more
Product came in with scratches, gash on shell of tube, pipe leaked, missing screws, panels uneven, and now need a pump. Had it for 3 months and my local dealer John Bramell had not helped with the situation, got defensive and hung up. 3 months and still things are not fixed. Horrible company to do business with.
We received the hot tub 5 months after it was ordered (3 1/2 months later than expected). It didn't work from the start and getting Aqualiving to provide support was extremely challenging. We ended up having to hire our own electrician to fix the issue because they couldn't find an electrician willing to take their small monetary offer to come to our home. The hot tub worked for approximately 2 months and we noticed a leak. There is a pipe connection that is leaking and when we took the side panel off, it literally just crum... read more
This company is beyond rude, lazy, unprofessional, the poorest customer service and seem to hide from problems that exist. They refuse to allow you to go over any sales reps head like a manager or vice president in my circumstance. I was referred to a vice president and told he doesn't give out his phone number but answers to email. Well the guy never answered or called back or emailed. I had a hot tub delivered that was a disaster. It had a panel broken,2 loose fittings on the heater hose, neither were close to being hand t... read more
Never received hot tub, but was billed a year later. Herb, salesman, had zero communication and still hasn't. Store and company have horrible customer service and excuses. I still have not been contacted by Aqua Living Stores regarding their billing error after I contacted them by phone and email.
We bought a hot tub and waited for 3 months before we got it but it is well worth the wait. We got it in August and have been in every night since . Well waiting I called Julie and she was very helpful if I didn't get a response from her she would call me back with a answer to my questions . I would highly recommend this place .
Dealing with this company has been a nightmare. First off they didn't order my hot tub until two months after I placed and paid for the order. This was after me having to call them multiple times. Then I was promised extra amenities, but they are not following through on those. I have left multiple messages for Kathy and she refuses to get back to me. I even emailed with no response. On top of all that, the hot tub came with no head cushions and I can't even get an answer on when those will be coming. The hot tub itself is g... read more
Staff was friendly and knowledgeable, made it easy to understand, delivery timing was what we expected, all around excellent experience !!
I ordered s tub 6 months ago and still don't have it and can't get a delivery date, they leave me a number to call and I do and when someone answers they put me in someones voicemail STAY AWAY from this company
Frequently asked questions about Aqua Living Factory Outlets
How is Aqua Living Factory Outlets rated?
Aqua Living Factory Outlets has a 3.2 star rating with 276 reviews.
When is Aqua Living Factory Outlets open?
Aqua Living Factory Outlets is open now. It will close at 6:00 p.m.
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