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Aqua Living Factory Outlets
- Home Services
- Hood River, OR
About this business
We offer hot tubs & swim spas that give you luxury for less. Our spas are made in America by our skilled technicians. Here at Aqua Living, you'll find that our prices can't be beaten. This is due to us selling our tubs factory direct and sending them straight to you, allowing us to provide the very best deals to our customers. You'll also find top-notch service from our skilled technicians and knowledgeable service staff, ensuring that you get the proper assistance you need for your spa. We offer a wide range of hot tubs & s... read more
Location details
4150 Westcliff Dr, Hood River, OR, 97031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Buyer Beware. I read many reviews before we went ahead and made this purchase. With the understanding that the inventory was running 8 - 12 weeks behind. Lets start with the sales team. They will tell you anything you want to hear to make a sale. Once you leave the door. Good Luck ever getting ahold of them. My sales rep actually cant even receive emails. But he can send me one. I've called him multiple times asking for clarification one why it keeps getting pushed back. NOT ONCE HAS THIS SALES MEMBER RETURNED A CALL FROM HI... read more
This will be a long review, but if you read nothing else read this... BUY FROM ANYBODY ELSE!! We ordered our X-11 model in August and we were promised delivery the end of Oct., Janurary 25th we finally received our hot tub. It was poorly packaged and cosmetically damaged during shipping. We immediately called our sales rep and were told to accept the hot tub and they would replaced the damaged parts... Still waiting for our replacement cover that was damaged. Then after installing and filing the tub on a Saturday in Januar... read more
I ordered a hot tub on October 16, 2020 and was told it was on the next shipment which they expected around the last of November maybe the first week of December. Nov 20 the dates started changing we were told it would be 3 to 4 weeks later. December 4th we were told they had no delivery date. This went on into January. By the January 28th we were told It wasn't in production yet. I ask them to cancel the sale and return my down payment $3296.33. They said there would be a 25% restocking fee of the Full Price of the hot tub.... read more
The process of buying from this company has been frustrating. We paid in full months ago. No receipt or invoice of what we bought even though we keep asking for it locally and from the headquarters. No contact from our local vendor to answer questions of any kind. They (headquarters) also hang up on you when you have been on hold for 30+ minutes.
Great experience, I ordered during the beginning of Covid outbreak understanding there would be a little delay, I worked with Steve from the beginning to the end of receiving our hot tub. Everything was completed online from my first researching discussing which hot tub we would want through financing to delivery. Very simple process Thanks
Great experience, I ordered during the beginning of Covid outbreak understanding there would be a little delay, I worked with Steve from the beginning to the end of receiving our hot tub. Everything was completed online from my first researching discussing which hot tub we would want through financing to delivery. Very simple process Thanks
I love my spa! Austen and his crew communicated timely and courteous. They installed my spa, I didnÂ’t want it the one way so they rotated the spa for me without any complaints! Thanks yÂ’all Cathy Wolfe
We decided to buy a hot tub during the COVID-19 pandemic. Like us, many families decided to buy hot tubs and pools. Many stores did not have hot tubs available and those few stores that had them available raised the prices due to the high demand. When we purchased it, the delivery date was set months later. As expected, the delivery of the hot tub took longer than expected. The company was very responsive when I requested updates on my order. COVID-19 pandemic has affected all of us. 2 government mandatory shut-down along wi... read more
We decided to buy a hot tub during the COVID-19 pandemic. Like us, many families decided to buy hot tubs and pools. Many stores did not have hot tubs available and those few stores that had them available raised the prices due to the high demand. When we purchased it, the delivery date was set months later. As expected, the delivery of the hot tub took longer than expected. The company was very responsive when I requested updates on my order. COVID-19 pandemic has affected all of us. 2 government mandatory shut-down along wi... read more
Frequently asked questions about Aqua Living Factory Outlets
How is Aqua Living Factory Outlets rated?
Aqua Living Factory Outlets has a 3.2 star rating with 276 reviews.
When is Aqua Living Factory Outlets open?
Aqua Living Factory Outlets is closed now. It will open tomorrow at 10:00 a.m.
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