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Aqua Living Factory Outlets

3.2

About this business

We offer hot tubs & swim spas that give you luxury for less. Our spas are made in America by our skilled technicians. Here at Aqua Living, you'll find that our prices can't be beaten. This is due to us selling our tubs factory direct and sending them straight to you, allowing us to provide the very best deals to our customers. You'll also find top-notch service from our skilled technicians and knowledgeable service staff, ensuring that you get the proper assistance you need for your spa. We offer a wide range of hot tubs & s... read more

Location details

4150 Westcliff Dr, Hood River, OR, 97031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.2276 reviews
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Gina T.'s profile image
Gina T. 
3 years ago

Love our spa and the service and support from the store in Tampa 

Dennis S's profile image
Dennis S 
3 years ago

These people are HORRIBLE i had a tub delivered in May and it was severely damaged they said they would replace it ....not so much they expect me to spend multiple thousands of dollars to get the tub off my deck and put a new one on to the tune of almost $2500 out of my pocket ...because they sent me damaged product i am supposed to spend an extra $2500 ? Yea that's right up there in the top zero for customer service, by the way its now been 7 months then they said they would discount it if i would keep this one ...still wai... read more

Hilary G's profile image
Hilary G 
3 years ago

Was told different stories by Marty regarding what spas were available. Still, the prices were comparatively good, so I went to the store. When I walked in, the store stunk of smoke. Marty was brusque and tried to up sell me. I get it, he's a salesperson, but it was annoying. When I didn't go for the up sell and reiterated what I wanted, magically, the model he said he didn't have in stock seemed to appear, so I purchased that. From there on out, the experience has been problematic. Marty told me this would easily fit throug... read more

Paul R's profile image
Paul R 
3 years ago

Drew is misleading and deceptive. Was told spa would be between 4 and 6 weeks. As of the 7 week, they have not started the production. When you call, he does not answer, voice mail is always full. I will be getting an attorney and suing for breach of contract. 

Alexandra C's profile image
Alexandra C 
3 years ago

I regretfully ATTEMPTED to purchase one of their Spa's a couple of month's ago (09/28/2021.). I handed Chris 5000 dollars to cover the price of the hot tub, cover, and the extra accessories we had opted to complete our order. I also handed him another 500 dollars which, according to THEM, would ensure that my purchase would arrive within the next 2 weeks. Typically, hot tubs take anywhere from 7 to 10 weeks to reach the consumer bc of manufacturing, shipping, backorder, and I DONT KNOW WHAT ALL. (I was spoonfed this explanat... read more

Carol W's profile image
Carol W 
3 years ago

Aqua living outlet. I bought a hot tub July 2019 and it isn't working after 2 years 4 months. Within 6 months the jets broke now the heater is not working. I have called and called leaving messages and no -return call. 

Charles D's profile image
Charles D 
3 years ago

Absolutly the worst customer service experience of my life. BUYER BEWARE!!! New tub was delivered in mid-July and has never worked. Austen with Aqua Living has been to my home on 4 occassions and my tub went from not chilling or lights working to completly inoperable with water leaking from it since his last visit. They lie to your face telling you their going to run to a local parts house to get parts only to never return. NOONE at Aqua Living will call you back. $11,500 investment and my ROI is 0%. How they stay in busines... read more

Stephanie H's profile image
Stephanie H 
3 years ago

I absolutely LOVE my new spa from Aqua Living. My husband has been in it every day since we bought it 2 months ago. It is amazing how much it helps relieve our aches and pains. 

Rhonda S's profile image
Rhonda S 
3 years ago

The real Rhonda & Andrew leaving an honest call as a customer, with this company, they have been nothing than great to us, more than patient with someone who has disabilities, and understanding. Best swim spa/ pools Catalina all my research and recommendations of this being the best out there that Is affordable, fell in love right away, the all-temp is what sold us. Each Catalina is made to what i wanted, was told each are made custom to each person, they give you an estimated time. The sales agents works with you to get the... read more

Frequently asked questions about Aqua Living Factory Outlets

How is Aqua Living Factory Outlets rated?

Aqua Living Factory Outlets has a 3.2 star rating with 276 reviews. 

When is Aqua Living Factory Outlets open?

Aqua Living Factory Outlets is open now. It will close at 6:00 p.m.  

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