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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
APRIA SUCKS! THEY WAY THEY BILL YOU IS HORRIBLE!!!!
if i could rate APril customer service below zero I would
Horrible service. Billing department is completely inept. I am receiving bills for something paid by insurance 2 years ago. I have spent countless hours on the phone to be told I am owed a refund, yet I get a call from a collection agency. Agency has now sent letter finding we are not in default (truth, it was already paid by insurance in 2017!) Today, new bill received. I have taken countless notes and been promised that they actually owe me money. It’s a complete cluster. Avoid at all costs.
Apria seems to be trying to actively kill my mother through incompetence and neglect. The opposite of Healthcare.
Apria is billing me $414.67 this month for my CPAP and O2 concentrator. And this is a new charge, after last month's bill was paid off to $0. Normally it doesn't go above $60/month. Why?
Worst company ever! Their customer service doesn’t know what they’re doing. They barely speak English. Horrible.
Qaiting 10 days for my son's wheelchair so he can go back to school. Per apria it was my ins co fault. Call ins co and they have no request from Apria and turns out we dont even need authorization. Tell this to Apria who tells me its ins co fault for not calling Apria...how would my ins know to call them if they never received a request. Ask to speak to a supervisor and got hung up on. 33 minutes into the call.
Absolutely the worst customer service ever. They have turned our account to collections even though we have made payment and can show it has been pulled from our bank account. Their answer...just pay the collection agency. DO NOT use Apria. And after spending two hours on the phone, three people later, they applied the payment to someone else’s account.
Absolutely the worst customer service ever. They have turned our account to collections even though we have made payment and can show it has been pulled from our bank account. Their answer...just pay the collection agency. DO NOT use Apria.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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