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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are the worst, horrible customer service. Statements paid, representatives talking over me on the phone and telling me that once they send a detailed statement that I have agreed to pay in full before even looking at the detailed statement. I wish I didn’t have my CPAP through this company. Very unhappy with the service.
Trying to get set up for my CPAP and missed their call as it comes across unknown. Return the call and wait on hold for almost 45 minutes. The CSR could hardly be understood as English was not her first language. Then she had no idea what was going on. she kept asking me about my testing machine. I did a home sleep study. So all she did in the additional 10 minutes was put me on hold again to come back and tell me they had requested additional information from my Dr. Are you kidding me? It was ordered a week ago and just now... read more
APRIA I am sorry to is the absolutely worst company to deal with , and trust me I will prove this
Please report them to the BBB. The worse company I've ever had the misfortune of dealing with. Dishonest and the worst Customer service. I'm a patient who has life-threatening Asthma and never received my needed Nebulizer equipment. Their customer service is the worst, dishonest and misleading. CS informed me the equipment was on its way 3 times and never arrived. Today they said they're just out of it. I will be filing a complaint with the BB. I've never had to deal with such an unprofessional, careless, irresponsible Healt... read more
Customer service sucks and they are crooks!!!!!!!!
They are simply the worst. I agree with the complaints about terrible customer service. Not enough space here to elaborate on their unwillingness to correct the problems they create - or how their "information" systems do not coordinate information. Never again!
Ship equipment when promised and maitain equipment placed in homes. When your company put a Hoyer's lift in our home, the wrong parts were put on it. Now, we can't get it serviced and we can't get it removed. We can only assume your charging Medicaid a monthly fee to have it in our home.
worst customer service we have experienced. only reason why we used them? insurance dictates who to use.
Los equipos para alimentar a mi hija por segunda ocasion no llegaron, Ayer alguien me atendio a eso de las 8 pm y me dijo que estaban en camino pero nunca llegaron, hoy en la tarde llamo y me dicen que me enviarian 5 en lo que hacen el proceso de enviar los demas para el resto del mes y tampoco llegó. Veo que todo el mundo tiene mala experiencia con està compañia. Hoy llamè a las 2 pm y la persona que me atendio muy amable trato de ayudarme se comunicó con los que envian el equipo y quien la atendio le dijo que yo estaba tra... read more
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open tomorrow at 9:00 a.m.
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