Apple Columbia's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Apple Columbia

3.4

About this business

Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar. 

Location details

10300 Little Patuxent Pkwy, Simpsonville, MD, 21044, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,701 reviews
Select a rating
Richelle Patterson's profile image
Richelle Patterson 
recommend  Recommended
6 years ago

Nia is amazing! My phone was quirking out and it turned out that my logic board was crashing. Nia was very patient and spent a significant amount of time troubleshooting my phone. I was impressed with her expertise and superior customer service skills. 

Cheanawin Choen's profile image
Cheanawin Choen 
recommend  Recommended
6 years ago

The workers over are helpful. It was quick to walk in and get a phone. Thanks 

Chase Cunningham's profile image
Chase Cunningham 
recommend  Recommended
6 years ago

One of thee oldest Apple Stores known to mankind. Very busy...all of the time...but the store is made up of some of thee most attractive specialist you'll ever encounter...both physically and in their respective ways of being. This one over Towson Apple Store any day of the week. 

Mark Mangus Sr.'s profile image
Mark Mangus Sr. 
recommend  Recommended
6 years ago

Very interesting. The sales lady was mute. We typed our conversation. Kudos for hiring people with disabilities! 

Heewon Cho's profile image
Heewon Cho 
6 years ago

Worst customer service ever. Especially near/during the new phone release day smh 

Paula Crizer-Denney's profile image
Paula Crizer-Denney 
recommend  Recommended
6 years ago

Unbelievably busy but everyone was so nice! Smooth fix! 

Eric Brennan's profile image
Eric Brennan 
6 years ago

First of all, fuck you guys (directed at this particular store). I was turning in a relatively recent model of the ipod touch. I told the people who were there it was an ipod touch and i’d like to turn it in. I was promised that i could get a gift card. Then i had to wait 30 minutes just to start the process. Surprise, surprise, the ipod touch (despite being a 6th gen) is not eligible for that particular type of trade in (so i’m told by the person who received the ipod touch). All i was asking for was like $30 max for a gift... read more

Cathy Carr-Dadin's profile image
Cathy Carr-Dadin 
6 years ago

Made an appointment after diagnostics over the phone said I needed a new battery, only to be talked out of it at the store. Plus, I think your appointment is just a "suggested" time, as after checking in, no one spoke to me for over 30 minutes. There were at least 75 people waiting to be seen. 

Barbara Wright's profile image
Barbara Wright 
6 years ago

made appointment for today ....arrived ...never heard of me new appt for monday...not surprised that this happened though!!!!!!!!!!! so because person on phone did not ask me for email address..only id# of my mac and told me to bring proof of my ID...i was screwed...reason why bought mac in the first place was that when i needed help..i would be well taken care of.....FAITH RESTORED!!!! went today ALI was wonderful..patient kind helpful and with a sense of humor!!!! 

Frequently asked questions about Apple Columbia

How is Apple Columbia rated?

Apple Columbia has a 3.4 star rating with 1,701 reviews. 

When is Apple Columbia open?

Apple Columbia is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com