This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Sale provides our customers home recreation and holiday items. American Sale sells items such as:patio furniture,hot tubs,above ground pools,grills,billiard tables,backyard play sets, artificial Christmas treesand holiday décor. They operate 9 stores throughout the Chicago suburbs and Northwest Indiana.
8401 W 185th Street, Tinley Park, IL, 60487, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 4:30 p.m. | |
Tue | 08:00 a.m. to 4:30 p.m. | |
Wed | 08:00 a.m. to 4:30 p.m. | |
Thu | 08:00 a.m. to 4:30 p.m. | |
Fri | 08:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Delivered on time and the staff were nice. They asked where we preferred to have jacuzzi then gave their opinion if it would be a good idea or not
Excellent service in the store, wonderful delivery and installation of the backyard playground set. On time, courteous, efficient, and thorough.
The installers couldn’t come at the originally scheduled time because it was storming pretty bad near me. But they waited the storm out and came and installed the set (despite the wet grass). The kids was so excited once they got home from school, they also ran to the wet grass to play. lol The Hyde Park set is awesome!
Business response:
Hello Kahmeelah! Thank you for this wonderful 5 star review! We're so happy you had a great experience with our delivery team. The Hyde Park set is absolutely a wonderful choice! So glad to hear your kids are enjoying it! Have an awesome summer! And let us know if we can help you in the future! Hope to welcome you back again soon!
Delivery service is an absolute joke. Drivers extremely rude.
Business response:
Hello Christian. We are very sorry to hear you had a bad delivery experience. Did you take our delivery survey. Based on that survey, we will make sure the crew that delivered your products get that feedback. We will send this comment over to our Delivery Manager now. Your experience does not represent the quality of service we pride ourselves on maintaining. We take this feedback very seriously and look to improve upon our delivery team. Thank you for your honest feedback.
Let me start off by saying that when you sign a contract to get a pool built, part of it states that you are responsible for removal of dirt from excavation. I was never told this but it is in the fine print so I have no recourse. That being said I was left with about 10 yards of dirt, sod, and roots to be removed by an excavating company I contact on my own time. The installer and American Sale do nothing to make you aware of this. It is not a pile of dirt you can just spread out in other areas. It is the size of a full siz... read more
Business response:
Hello Zach. Thank you for your feedback! We’re very sorry that you were confused about our contract and the customer responsibility portion that outlines the dirt removal. We do have the contract available on our website for download as reference prior to installation that way you can ask your sales person any follow-up questions after you’ve purchased. We also have an email that goes out to every customer a few days before installation that outlines the customer responsibility portion, including dirt removal. Dirt removal v... read more
This is the second time in many years that we purchased patio furniture from the Orland Park IL location. And once again........ great business and great people to work with. Sales person Val was very knowledgeable of the items we chose. The furniture was perfect and the price was very reasonable. The furniture was delivered on the requested date and on time. We required a minor adjustment on one item we had ordered and sale representative Chris assured it was attended to immediately.
I had a great experience with American Sales the price was good the people are great five stars as far as I'm concerned. .
Business response:
Hi Rick! Thank you for this great 5 star review! We're very happy to hear you were pleased with the price, people and service you received! Hope to welcome you back soon!
Service was great!
Business response:
HI Michael! Thank you for this kind 5 star review! We're very happy to hear you had a great service experience with us!
Will be returning to American Sale for all our pool needs! Our sales person Caitlin at the Lake Zurich store went above and beyond to answer all our questions and made our experience of purchasing our pool a good one! Thank You! Nancy W.
American Sale Corporation has a 4.2 star rating with 825 reviews.
American Sale Corporation is closed now. It will open at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com