American Medical Response

Bru W 

on BBB

3 years ago

American Medical Response (AMR) is an unreliable 911 Emergency Transportation Service and nearly cost my sister her life! She had to drive herself to the emergency room, where she collapsed upon arrival. Praise God for the rapid response by the ********************************* Emergency Room team, who resuscitated my sister after her heart stopped for nearly twenty phucking minutes! American Medical Response does not value the life of ************** residents and must be replaced by a reliable emergency transportation provi... read more

HH 

on BBB

4 years ago

In April I called 911 for my husband, who had fallen down and might have experienced a stroke. The ambulance took him to the hospital and he was released the next day. No complaints with the ambulance people who were great, but everything else about this company is a scamming nightmare. We started receiving ridiculous and confusing bills from AMR soon the 911 call. Every time we tried to call them about the ****, we ended ** in some call center talking to people with defective microphones on their headsets who told us confli... read more

L. B 

on BBB

4 years ago

July 19, 2021 Elderly parent fell in a nursing home, was transported by local ambulance to and from hospital same day. Received approval from insurance company for transport. Received notice from "American Medical Response of ***********, **** **********************************************************************" and "American Medical Response ** **********************************************************" (two addresses on same letter) stating insurance company denied claim and that we owe $1,003.25.August 5, 2021 *********... read more

JOANN B 

on BBB

4 years ago

Very aggressive collection service. Needed emergency service on June 2nd. Insurance only paid negotiated rate but AMR does not participate. Received a letter that they only receive partial payment and to contact my insurance. Same day called insurance company and resubmitted for review. Next day received a collection call. Explained I just got the letter the day before and I had immediately contacted my insurance. I explained it would take up to 3 weeks for the review per the insurance. Received a letter on 7/26 that they we... read more

Grace B 

on BBB

4 years ago

While the ambulance people did their job alright, their billing representative LIED to me. She said they had received a letter from the insurance and that full responsibility for the charge was on me. Whereas they had not even bothered sending a claim to my insurance. 

RAMON P 

on BBB

4 years ago

American Medical Response asked me to pay an outrageous bill of $2,476.75. My insurance company (AETNA) initially did pay this bill so I made an appeal and got a decision that I need not pay for it. Inspite of this, AMR bill to collections agency. BBB should investigate this company for exhorbitant fees they charge for their services and for destroying the credit status of the people who got involved with company. 

Tim W 

on BBB

4 years ago

SCAM ALERT: sent me a bogus invoice for EMS service totaling $11,650. Criminals. 

I.M.A 

on BBB

4 years ago

Disgrace of a company. Absolute Garbage, Disorganized, and thier billing practices are outrageous! The FTC and or some type of Federal Regulative Body needs to investigate them because they conduct some fairly sketchy billing practices. I am the authorized representative for my father's medical bills and have kept in constant contact with them about everything, he is a medicare recipient and they still insist on balance billing him when they arent even allowed to then had the audacity to send him to collections, and now his ... read more

Renee S. 

on BBB

4 years ago

Crooks! Tell you a price, change it to only charge more. Went from 2700 to 2160 to 2201 only for them to charge 2700.