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American Freight Furniture & Mattress
- Retail
- Denham Springs, LA
About this business
Location details
10076 Crossing Way, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Thanks geno for help thanks for helping me excellent service and good translator
Business response:
Thank you for your feedback. We will be sure to share with Geno and the store management team!
I just bought a fridge from them and also bought haul away service. The fridge was supposed to be delivered today and they just called to tell me they can't haul away my old fridge. Don't do business with them.
Business response:
We are sorry for the inconvenience. The store was unable to assist due to a staffing issue. Management indicated they have taken care of the order.
I just bought a fridge from them and also bought haul away service. The fridge was supposed to be delivered today and they just called to tell me they can't haul away my old fridge. Don't do business with them.
The passenger in the delivery truck was so unprofessional cursing and degrading our home over and over he made my entire family hide until they left. He was complaining of the build of the home, complaining of having to do 6 deliveries in 1 day, saying “f this” and “f that” over and over while throwing his hands in the air. The driver remained quiet and calm, he was professional about the ordeal. However he only took 1 picture of 1 spot of the floor they damaged. we purchased a brand new build, our home was in perfect condit... read more
Business response:
We are sorry you had an issue but are unable to locate a sale with the information provided. Please contact Customer Service at 855-788-2891 to discuss further.
The passenger in the delivery truck was so unprofessional cursing and degrading our home over and over he made my entire family hide until they left. He was complaining of the build of the home, complaining of having to do 6 deliveries in 1 day, saying “f this” and “f that” over and over while throwing his hands in the air. The driver remained quiet and calm, he was professional about the ordeal. However he only took 1 picture of 1 spot of the floor they damaged. we purchased a brand new build, our home was in perfect condit... read more
Business response:
We are sorry you had an issue but are unable to locate a sale with the information provided. Please contact Customer Service at 855-788-2891 to discuss further.
The passenger in the delivery truck was so unprofessional cursing and degrading our home over and over he made my entire family hide until they left. He was complaining of the build of the home, complaining of having to do 6 deliveries in 1 day, saying “f this” and “f that” over and over while throwing his hands in the air. The driver remained quiet and calm, he was professional about the ordeal. However he only took 1 picture of 1 spot of the floor they damaged. we purchased a brand new build, our home was in perfect condit... read more
Serious problems with regional managers and customer service. After I posted about my problem the other day, I received an email with a phone number to call and was told the problem would be taken care of (which was a horrible attitude, a DELIVERY OF A COUCH WITH THE LEGS DETACHED which i was supposed to attach), as well as not being given ANY timeframe as to when the next delivery was (this was deliberate as the regional manager was annoyed that I complained about the couch) Anyway, I called the number the FB advocate provi... read more
Business response:
Store management indicated the delivery team was sent out to resolve the issue when the store was contacted. The store manager also indicated they have been in contact via email If there are additional questions, please contact the store manager directly.
Serious problems with regional managers and customer service. After I posted about my problem the other day, I received an email with a phone number to call and was told the problem would be taken care of (which was a horrible attitude, a DELIVERY OF A COUCH WITH THE LEGS DETACHED which i was supposed to attach), as well as not being given ANY timeframe as to when the next delivery was (this was deliberate as the regional manager was annoyed that I complained about the couch) Anyway, I called the number the FB advocate provi... read more
Serious problems with regional managers and customer service. After I posted about my problem the other day, I received an email with a phone number to call and was told the problem would be taken care of (which was a horrible attitude, a DELIVERY OF A COUCH WITH THE LEGS DETACHED which i was supposed to attach), as well as not being given ANY timeframe as to when the next delivery was (this was deliberate as the regional manager was annoyed that I complained about the couch) Anyway, I called the number the FB advocate provi... read more
Business response:
Store management indicated the delivery team was sent out to resolve the issue when the store was contacted. The store manager also indicated they have been in contact via email If there are additional questions, please contact the store manager directly.
Frequently asked questions about American Freight Furniture & Mattress
How is American Freight Furniture & Mattress rated?
American Freight Furniture & Mattress has a 2.5 star rating with 776 reviews.
When is American Freight Furniture & Mattress open?
American Freight Furniture & Mattress is closed now. It will open at 10:00 a.m.
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