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ADT Solar
- Consumer Services
- Tempe, AZ
About this business
ADT Solar is one of the leading providers of rooftop solar in the United States. ADT Solar designs, installs, and maintains solar panels on residential and commercial properties. ADT Solar has a proven history and reputation for providing quality service and was ranked #2 for 2021 Solar Power World's Magazine Top Solar Rooftop Contractors nationwide. Offering the strongest WARRANTY and GUARANTEES, we believe in the solar products we sell and the work we perform.
Location details
1258 W Southern Ave Suite 101-102, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
This company has come to our home and called us repeatedly. This morning, a representative called but the line was broken up - I couldn't hear who was calling and thought it may have been a more personal call given that the display number was local. When I asked the caller to repeat who she was, she started yelling. I explained that I simply could not hear her the first time, and she started yelling again. I hung up. I have since blocked the phone number, contacted ADT Solar, contacted ADT, and am now submitting this review.... read more
Business response:
Hi *******, could you please email *********************************** with the number you're being called at? We apologize for any inconvenience you faced.
6 mos. In and still nothing was done every time I called was like a broken record the team is meeting about your system this week for about 6 weeks in a row finally just canceled with them and lender
Business response:
Hi ****, I'm sorry to hear that you didn't have such a great experience with us. Our customer success team will reach out to you and see what can be done to improve on your experience overall.
This is the worst company that I have seen in my life. I made one of the worst mistakes trusting them to go solar. I've been waiting for over 8 months to get the services of my solar panels and still the panels are not running yet. the last delay was that they did a wrong application with the FPL to change my meter and now I have to wait more and more. They are the worst with the reimbursing money I have to call them all the time because if you do not do it they will just forget about you and will not pay anything. My accoun... read more
Business response:
Hello ******************** I am very sorry to hear about this and would love to learn more if you are open to sharing. We work very hard to provide an amazing customer experience. One of our helpful customer success agents will be reaching out to you.
SunPro or ADT solar must have burned all the bridges in the normal stomping grounds and have moved into my area of Wichita, Kansas and MAN I wish I would have done more research before going with them. This has be a nightmare from the very beginning. The electrician fell through my ceiling. The roof was leaking and still leaking and I know its still leaking bc after they repaired the hole and painted it the stain spot returned but in a different shape than the first stain spot. The electricians didn't bring all the parts the... read more
Business response:
Hello Zach, I am very sorry to hear you have had this experience, and would love to ensure we get this project moving in the right direction. We do take these concerns seriously and a member of our team will be reaching out to you,
My Older Sister who has severe health ******************** and is taking medications for dementia was sold these Solar Panels for her home. They have not worked to lower her electric **** due to trees blocking the sun, and now she is paying not only a high electric **** but also for the panel installation as well as other associated charges.She has called numerous times to have them removed and they will not return her calls nor address her issues.My sister is an older widow with dementia as well as severe health issues. The... read more
Business response:
Hello *****, We do take these concerns seriously. We are unable to locate your sister's project based on your name. Please email us directly at ***********************************
Stop calling me and bothering me I don't want your services. I don't even OWN a house. Is this how you make business? You just call anyone and everyone all day every day to eventually wear them down? Leave me alone.
Business response:
Hey ***** we are sorry to hear that you have been receiving these calls. Can you please send our team your contact information to *********************************** we will be sure to remove you from our database?
Handed off 8 x in a year to different reps. Solar panels installed 9/24/21 unable to pass inspections due to neglect and poor communication between township, Ameren and Sun Pro. I will be seeking litigation and damages as panels were paid in full on instalation.. Also unable to reach anyone in management to complain and work out resolution.. Attempted several times monthly and weekly<br /> <br /> <br />
Business response:
Hi ******, September to now is a long time indeed, but trust that our customer success team will be in contact with you to seek out a resolution that leaves you feeling confident in your system once more.
Salesman was totally lying. **** plans for panels on my house and told me it was my barn. I know where my barn is . 60000$ for a bunch of lies.
Business response:
Hi *******, sounds like quite the mix-up. I see you've already been helped, but someone from our customer success team will be reaching out to see what we can do to better the situation.
DON'T DO BUSINESS WITH THIS COMPANY. I have been waiting for months (several months) to get my solar system connected to the grid with the bi-directional flow meter from Duke Energy . I am paying for both solar and utility....no discount etc. By calling Duke Energy and asking questions I figured out the SunPro submitted the incorrect info but never followed up to correct it. Duke advised they sent notification to SunPro. I had to inform SunPro of this and get them to correct it. This happen several times SunPro tell you have... read more
Business response:
Hi ******, we hate to hear how your project has been going and would love the opportunity to see how we can recitfy these concerns of yours. Someone from our customer success team will be reaching out to provide assistance with your project and have it end on a positive note!
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 1.9 star rating with 568 reviews.
When is ADT Solar open?
ADT Solar is open now. It will close at 8:00 p.m.
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