Acura Columbus

J316 

on DealerRater

6 months ago

Loaner was appreciated, service advisor was very friendly and communicated well. However, a 12,000 dollar quote on a repair that “might” fix the problem instead of completing thorough diagnostics to truly determine root cause was disappointing on behalf of the technicians. Furthermore, failure to reassemble my interior correctly causing interior LED accent lights to be inop, and speaker feedback present through a loose ground added to frustrations. Will be exploring other service locations moving forward. 

Ron 

on DealerRater

6 months ago

Excellent dealer. Professional, courteous and knowledgeable staff. Andy knew his product line very well and did a very good job of presenting information and answering questions. He was patient with two old dinosaurs and put the time and effort into explaining all topics and question from basics through extended warranties to a plethora of options. Likewise, the finance manager, Ryan, was a true professional. After a disappointing interaction with a dealer we had been using for 25 years, we have found a new home dealer. We h... read more

sv61 

on DealerRater

6 months ago

Always thorough, transparent and trustworthy. Customer service and satisfaction seem to be central to every experience. 

dnowusa 

on DealerRater

6 months ago

My experience with your service department was excellent. Having recently purchased an NSX, I wasn’t really sure about where to get it serviced since it’s not your typical car. Asking around, I heard that Acura Columbus was the place to go. I was not disappointed. Everything I wanted done (oil change and brake fluid change) was taken care of by a master technician within the time promised. Everyone in the service department were very friendly and professional. They get an A+ from me. 🙂 

cteurman23 

on DealerRater

6 months ago

Thanks Luel for making my wife's day! Really appreciate your help and the great customer service you bring to the table. Of course buying cars takes time cause it's a process but thank you for making it comfortable. You the man 

Juant2266 

on DealerRater

6 months ago

Great service they were really helpful with all the information that I wanted/ needed to know 

Philday05 

on DealerRater

6 months ago

I’ve never enjoyed the car buying process, but the folks at Acura Columbus have earned my business forever. They’re fantastic, and made me feel comfortable all the way through the process. Thank you! 

MaliaS 

on DealerRater

6 months ago

Always amazing service. They go above and beyond. I appreciate their dedication to their customers. 

amy.m 

on DealerRater

6 months ago

Greg Brown made car buying enjoyable and easy. He was genuine and hospitable. Greg listened to my interests and budget and helped me find multiple potential options. Greg followed through with every detail and ensured my final purchase was up to the Acura Columbus standards. Each team member I encountered in my experience met me with a similar friendly and professional encounters. Thank you for making the experience enjoyable and easy! I love my 2022 MDX!