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Acura Columbus

4.7

About this business

Specialties: The staff at Acura Columbus works to treat our customers like family. From service and parts, to new and used vehicles - we are here to make your car buying and servicing experience easy, transparent, and fun! We are focused even more now than ever on the EASY! We offer a fully capable online shopping, scheduling, and buying experience called Acura Columbus Direct, which includes: - Pick-up & Drop-off Valet Service Appointment - At-Home Test Drives - Shop & Buy your vehicle online! - Online bill pay - Video and ... read more

Location details

4340 W Dublin Granville Rd, Dublin, OH, 43017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,835 reviews
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Bmiller's profile image
4 months ago

Always a great customer service experience. Would recommend this dealership (and have) to friends, family and co-workers. 

Business response:

Thanks for the recommendation! We appreciate it. - John Connelly Owner/Acura Columbus 

fhale42424's profile image
fhale42424 
4 months ago

Everything handled timely and professionally. Check in a breeze , All repairs completed as advised by service advisor. All repairs covered by maintenance contract so no additional out of pocket expense. 

Business response:

Thank you so much! Very nice. We appreciate it. Thanks, John Connelly Owner/Acura Columbus 

stout4108's profile image
stout4108 
4 months ago

Ryan provided great service! 10 out of 10 rating! Got us what we wanted and had to stay very late. 

Business response:

Glad Ryan and Sam could help! Enjoy the new Acura! Thanks, John Connelly Owner/Acura Columbus 

dlkauffman1's profile image
dlkauffman1 
4 months ago

Great dealership! They went above and beyond to get me into a beautiful car! A car that is built well and I feel secure in. They gave me a great deal and Matt was great about orienting me to the new changes that have been made to the MDX. As this is the fourth MDX I have bought from this dealership….i know that I can trust them and their service department to take good care of the car! 

Business response:

Thank you 4x over!! I think two reviews came through - but thanks for your kind words and I am glad Matt and the team could help. Thanks, John Connelly Owner/Acura Columbus 

dlkauffman1's profile image
dlkauffman1 
4 months ago

Matt did a great job getting us into the right car! He was very patient and answered our questions-didn’t make us feel rushed in our decision. Most of all, he oriented us to the changes present in the new MDX! I would encourage anyone wanting to buy a new car to visit Matt at Acura in Dublin! 

Business response:

Very nice - I am glad Matt and the team could help! Enjoy the new MDX! Thanks, John Connelly Owner/Acura Columbus 

Spitler, linda1976's profile image
Spitler, linda1976 
4 months ago

I have used this dealership since 2006 and have always been pleased. Tge facility is clean and organized with a nice lounge for waiting whine huge car is serviced. The technicians are friendly yet professional. My questions have always been answered . 

Business response:

Wow - 19 years - that is a long relationship and we greatly appreciate it! I am very thankful for you. Thanks, John Connelly Owner/Acura Columbus 

janetsolly2001's profile image
janetsolly2001 
4 months ago

Got me in without appointment and took great care of me thanks a lot greatly appreciate 

Business response:

Glad Todd and the team could help! Thanks for taking the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus 

PaulBohmlander's profile image
PaulBohmlander 
4 months ago

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awesome perk! If only we didn’t have to wait three weeks to get one. That can be challenging in a one car family. 

Business response:

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus 

christinenoel381's profile image
christinenoel381 
4 months ago

Steve was wonderful to work with. He listened to what we were looking for and delivered! We were so impressed with everyone and appreciated how kind and attentive he was to us! 

Business response:

Awesome - thank you so much! I am glad Steve was able to help and enjoy the new car! Thanks, John Connelly Owner/Acura Columbus 

Frequently asked questions about Acura Columbus

How is Acura Columbus rated?

Acura Columbus has a 4.7 star rating with 1,835 reviews. 

When is Acura Columbus open?

Acura Columbus is open now. It will close at 7:00 p.m.  

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