This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Acura Columbus
- Car Dealers
- Dublin, OH
About this business
Location details
4340 W Dublin Granville Rd, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership always provides impeccable service. When you make an appointment, the team is ready to go into action and provide service and return your car as soon as possible.
Business response:
Makes my day to read this - thank you so much! Really nice and greatly appreciated. I am glad Zach and the team have been able to help. Thanks, John Connelly Owner/Acura Columbus
Everyone was helpful but it was a very slow process getting the paperwork completed from the financial department. My salesman was extremely helpful and thoughtful
Business response:
I hate that we wasted your time! We try really hard to not be slow with the paperwork, but sometimes we do run into a logjam. Can you send me your last name so I can check the cameras and see what happened so we can try to correct the mistake or at least offer an explanation and try to make up for it? I’d also love to know if we offered to set an appointment time to come back to finalize the deal when we were less busy? That is what I like to do to avoid situations where people have to wait too much. Let me know - I am inter... read more
We worked with Greg our salesman and he was excellent to work with. No pressure, very well informed and made sure the car we picked would meet our expectations. Ryan was the manager who completed our paperwork and was very informative and professional.
Business response:
Excellent! Love to read no pressure. I am glad Greg and Ryan could help. Thanks for the opportunity! - John Connelly Owner/Acura Columbus
Great customer service. Communicative. Followed up afterward. Professional. Thanks for making the unpleasant experience of car repair more bearable.
Business response:
I am glad the communication was good and that Todd, Zach and Clay make the visit bearable! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus
They have it down to a science, the service department was professional and got my vehicle in and out within a couple of hours on a recall issue. The best service I have had in years…..Thank you !!
Business response:
Excellent! Love to read that. Thank you! Glad Clay and the team could help. - John Connelly Owner/Acura Columbus
The Acura Columbus service department makes maintaining my car easy and convenient. I also appreciate that they are honest about what my car actually needs and when.
Business response:
Love this - thank you so much! I am glad that Todd and the team have been able to help. Thanks, John Connelly Owner/Acura Columbus
Steve was extremely helpful and knowledgeable. He was a pleasure to work with and he made the process so easy! It was a great buying experience.
Business response:
I love to read that Steve made it easy - exactly what we want! Enjoy your new car. Thanks, John Connelly Owner/Acura Columbus
From the warm and friendly, “Welcome Back”, to the efficient paperwork, ready made coffee, soda and snacks, Acura Columbus feels like you’re going to a friend’s house.
Business response:
Love this - thank you! Thanks for giving us the chance to help. - John Connelly Owner/Acura Columbus
Acura Columbus was a great group of people to shop with. From initial sales talks and test drives to final delivery, everyone was respectful of time, no pushing or pulling on negotiation, got everything ready for me before I showed up so it was as quick as possible when I got there to complete the transaction. Vaughn was awesome to talk with and very open and honest in negotiations. Finance team was quick and ready to close the paperwork. Looking forward to coming back for service.
Business response:
Great to read about Vaughn, Ryan, Eric and the team - thank you! Very nice of you to take the time to write. We appreciate the opportunity to help and look forward to working with you in the years ahead. Thanks, John Connelly Owner/Acura Columbus
Frequently asked questions about Acura Columbus
How is Acura Columbus rated?
Acura Columbus has a 4.7 star rating with 2,264 reviews.
When is Acura Columbus open?
Acura Columbus is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Dublin, OH
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com