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Acura Columbus
- Car Dealers
- Dublin, OH
About this business
Location details
4340 W Dublin Granville Rd, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Experience was smooth. Mobile/text communication was helpful and staff is friendly. Very accommodating / no hassle with loaner vehicle. Dealer is close to my residence so convenience is important to me.
Business response:
Very nice Mark - thanks for taking the time to write! Have a great week. - John Connelly Owner/Acura Columbus
Steve made the car buying experience super easy and fun! Everyone we interacted With was very friendly and welcoming. We especially appreciated the transparency around cost, and really the entire process. We are an Acura driving family and will definitely be back to see Steve in the future!
Business response:
This is excellent! I love to read that Steve made it fun. Exactly what we want. Enjoy the new car. Thanks, John Connelly Owner/Acura Columbus
At 53 years old I have had many experiences at car dealerships - both good and bad. I therefore brought my teenage son to observe the harrowing car buying quest. I thought there would be many teachable moments: the hidden fees, the lack of vehicle history, the bait-and-switch, the high-pressure finance manager. None of these are present at Acura Columbus! Instead I reverted to "here's what to be wary of at OTHER dealerships". I want to give particular thanks to Tyler Norris, who helped select the used MDX we purchased with c... read more
Business response:
Awesome - thank you! Definitely makes me proud. Buying a car should not be a pain. We just have this one store so we spend a lot of time to make sure that we make things as easy as we can. I love your review and it is greatly appreciated. I’ll be sure to share with Tyler, Ryan and the team. Thanks, John Connelly Owner/Acura Columbus
Tyler and John were excellent to work with! Appreciated the time and service they gave.
Business response:
Good news! I am glad Tyler and Jon could help. Thanks for the opportunity and taking the time to write! - John Connelly Owner/Acura Columbus
Went smoothly. Thanks will be back. Disappointed my car was not washed like I am used from where I use to go.
Business response:
I am really bummed out - were you not told that we are currently having a new car wash installed as we speak? I know we have a big car wash closed sign outside. Glad things went smoothly otherwise - did Zach get 4 stars because of the car wash? Was there something wrong with the workmanship and our communication and price on top of the car wash? If so, I want to apologize and work to make it better. - John Connelly Owner/Acura Columbus Johnconnelly@acuracolumbus.com 614-763-2101
Mike Shay and the Acura Columbus team were professional, knowledgeable, friendly and honest. Mike earned my business in his business- like, yet amiable approach answering all my questions, helping me make a purchase decision and shaping a fair deal for both of us. I am pleased with my Acura Columbus experience!
Business response:
Thanks for the opportunity and I am glad Mike could help! Today is his birthday and he has been with us for 30 years or so. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus
Great service and approach by contact Andrew Brill. He was courteous and did not engage in the "hard sell". Seems very direct, transparent and honest
Business response:
Glad to read on Andrew - I agree the hard sale stinks. Thanks for giving us the chance to help. - John Connelly Owner/Acura Columbus
I like to stay as honest as possible whenever I do business with any company it’s been 2 years and I love my integra but thanks to Acura‘s Great team. they were able to take care of me even after my purchase ensuring my warranty was included moving forward. The owner John and service manager Larry stayed on top of the concern until address properly. Very appreciative Acura!
Business response:
Thanks Brooke - we appreciate it. Have a great week! - John Connelly Owner/Acura Columbus
Everything came together so that I didn’t sit around waiting for someone to do something unplanned. Everyone was extremely professional, knowledgeable, and courteous. Amazing!
Business response:
Glad to read that we did not waste your time! Enjoy the new car. Thanks, John Connelly Owner/Acura Columbus
Frequently asked questions about Acura Columbus
How is Acura Columbus rated?
Acura Columbus has a 4.7 star rating with 2,264 reviews.
When is Acura Columbus open?
Acura Columbus is closed now. It will open tomorrow at 9:00 a.m.
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