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A-US Air Conditioning of Texas
- Heating & Air Conditioning/HVAC
- Garland, TX
About this business
Specialties: Don't hesitate to call A-US Air Conditioning Of Texas in Garland, TX. We are committed to your satisfaction. Call us today.
Location details
707 Easy St, Garland, TX, 75042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My my my where to start. This company really *****. Their dispatches lie and technicians are horrible. they was suppose to fix my heat instead left me with two days of cold inside my home. Instead of replacing the part they clean it off. They put a band aide on it. the tech act like they are running the company. I'm glad i will not ever have to use them or AHS again. The owner of this company needs to do a review of his technicians and start sending out surveys to his customers to see how and what these SAT
A-USAir allows their technicians to straight up lie about diagnostics. I live in the ****** ** area and ****** (Service Tech) is the worse. Tells us one thing and then turns around and tells ********************* something completely different so that claim gets denied and would have to pay out-of-pocket for repairs. Talked to different levels of mgmt at A-USAir and all back their technician's diagnosis without listening to the facts. Worse company and customer service ever!
If I could give them zero stars I would! Our home warranty sent a technician out from this company and the customer service is absolute trash. The technician, ******, sent a text the night before letting us know hed be here between 3-7pm the next day. We get a call from the home warranty representative stating we need to reschedule because the technician came by an no one was home. This was at 1:45. Mind you he told us hed be here between 3-7. WHAT!?!? He made no effort to reach out to us to let us know he was here. No call,... read more
Please take this message seriously and do not use ********. We're repeat customers since 2015 when our former home warranty company used ********, but customers don't matter. A pair of ******** installers replaced our dysfunctional compressor on Wed., Aug. 30. The installers left with a request to ******** for a tech to replace the *** valve (that regulates the Freon) they suspected wasn't working. That night, water rained from the third floor a/c unit through a vent to our second floor. We had to turn the a/c unit off and m... read more
Do not let these guys work on your AC. Called for warranty work. Charged AC without looking for leaks. When called back they returned without leak detection equipment & said they would be back. 4 days later they called and scheduled early appointment the next day. They never came back. They told AHS unit was not repairable. AHS sent a 2nd contractor. Leak was found & job completed the same day
Very bad company and customer service. This company has filed a false report by their Technician to the home warranty company Home Shield Warranty which he confirmed (I have massages and invoice available to use as a proof) that he didnt report that which it looks like an admin mistake by his end and the home warranty company has asked for them to call them back to fix the report but they said that they dont change their report even if it was wrong. This company should be faced a penalty for their bad and unethical business
Made appointment for them to come out on Tuesday....Called when they had not shown up..said they were on there way....never showed up.....then rescheduled for Friday between 1 and 5...I said I would only be available after 3:30...they said they could not. Rescheduled for Saturday...We call then Saturday to confirm...they have no record of any appointment
I had them come out to my house in ****** on 8/10 they came look in the closet did not even go outside was here 10 minutes and left I WANT MY $125 l had to pay to get them to come out back
When showed up didn't check anything out. Added little freon and tried to leave. My husband had to get guy back inside and show him it wasn't working. *** said blower motor bad and would be next morning to fix and told my husband to clean the coils. I missed work the next day and he didn't call or show up so we kept calling office and finally got a text he couldn't get the part and would have to reschedule and then blamed us for motor and wanted to charge over $1000. So basically guy didn't want to check, had my husband do h... read more
Frequently asked questions about A-US Air Conditioning of Texas
How is A-US Air Conditioning of Texas rated?
A-US Air Conditioning of Texas has a 3.6 star rating with 1,909 reviews.
When is A-US Air Conditioning of Texas open?
A-US Air Conditioning of Texas is closed now. It will open on Monday at 8:00 a.m.
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