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A-US Air Conditioning of Texas

3.6

About this business

Specialties: Don't hesitate to call A-US Air Conditioning Of Texas in Garland, TX. We are committed to your satisfaction. Call us today. 

Location details

707 Easy St, Garland, TX, 75042, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.61,909 reviews
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M Rdz's profile image
M Rdz 
5 years ago

If I could give this company Zero stars I would, I live in San Antonio, TX. I have never met so many unprofessional people in my life, starting with Chuck in the install department he is the most rudest person ever. You don't tell someone "And your still not happy with the price you paid for a Coil" what kind of person says that. I'm sorry but if an Insurance company pays you for what is installed and A-US air charges more then what they need to is ridiculous. I've had three different Techs come out to my property and they a... read more

Adam S's profile image
Adam S 
5 years ago

terrible ,ran a drain line into our ceiling and refuses to fix the damage after two weeks of flooding the ceiling before it was discovered pouring out 

Phyllis H's profile image
Phyllis H 
5 years ago

This company is the worst company I have ever attempted to do business with. My AC quit working on Saturday. We contacted our home warranty company and they said they would send out A-US to repair the AC. However they would not be able to come out until Monday. I looked up their website and it advertises that they offer emergency services. But they would not even talk to us until Monday. Monday was when the real problems began. They said we were low on refrigerant. They also said that the type of refrigerant our system uses ... read more

Glenda C's profile image
Glenda C 
5 years ago

I had a horrible experience with A_US Air Conditioning of Texas today. They came out last week - recommended by American Home Shield to look at my AC. I got a call later saying they could install for almost $2000 the next day. I didn't accept because 1) why was it so high if I have AHS warranty? 2) no one discussed the price before ordering the parts for installation. AHS was very uncooperative and today US Air arrived to put in the new unit. Alex is the technician. He wanted to install my new unit on rotten and water logged... read more

Kendell R's profile image
Kendell R 
5 years ago

Your tech guy, Alex, is a terrible representative of your company. Not only did he create this problem by leaking water into our home from the new AC I bought from y'all, he is also incapable of telling the truth and is extremely rude. This experience with him has been the absolute worst I can remember in dealing with a technician of any sort. Yesterday (9/5), he sent a Sheetrock guy to our home without calling us first. When I called him and brought this to his attention, I offered him to have his guy come to our home today... read more

Cynthia L's profile image
Cynthia L 
5 years ago

Had an appointment scheduled today, they would not give me a timeframe. Been waiting around all day just to get a call at 2:30 and say the technician can't make it out and I'd have to be on on call wait tomorrow. Pathetic and unprofessional not to provide a time and if their technician couldn't make it out as promised after waiting all day today they should have gotten another technician to come out in this 100 degree weather ! 

Jeanne R's profile image
Jeanne R 
5 years ago

This company is not worth calling. They came out to fix my AC, said it needed coolant. I paid to have the coolant added, and it lasted less than 24 hrs. But when trying to get in touch with them they never answer the phone. I have been on hold for over 20 min with them and still no person. I called emergency number, same problem. do not use them! 

Alan F's profile image
Alan F 
6 years ago

I called my home warranty about A/C not blowing cold. 3 days later A US AIR come to look at A/C lucky I already had another A/C company come next day & put 2lbs of R22 in due to leak in coil. US AIR verifies coil needs to be replaced but they tell me my cost would be $1400.00 not covered by home warranty. They give me estimate it has $275.00 for city permit that doesn't exist due to only need permit if replacing furnace or water heater is what city inspector tell me when I call. It has $490.00 for replacement of 7lbs of R-22... read more

Nir K's profile image
Nir K 
6 years ago

As all of the people below me stated this company probably gives the worst service In the world. After trying to reach them for 40 minutes this morning a representative named Samantha called me back to schedule the service request appointment. During our talk I have explained her that I have a baby and a pregnant wife and that I can't stay to long without working AC when its 100F outside. She didn't care at all and kept repeating the same thing it felt like I was talking to a computer. After I told her I'm shock how much her... read more

Frequently asked questions about A-US Air Conditioning of Texas

How is A-US Air Conditioning of Texas rated?

A-US Air Conditioning of Texas has a 3.6 star rating with 1,909 reviews. 

When is A-US Air Conditioning of Texas open?

A-US Air Conditioning of Texas is closed now. It will open on Monday at 8:00 a.m. 

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