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802 Toyota
- Car Dealers
- Berlin, VT
About this business
Location details
30 Berlin Mall Rd, Berlin, VT, 05602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
i have to say i have bought 3 trucks from courtesy/ 802 toyota and after today it will be the last i bought a 2012 toyota tundra 365 days ago today and it ust so happened to have broke down last night. i called the dealer that morning and first things first i was told not to call the dealer for my truck being broke down, i have to call toyota roadside assisatance. that was fine so i called roadside assiatance and they were top notch in picking up the truck. i got a text from toyota care saying my truck had arrived at the dea... read more
Business response:
Mr. Halpin, We appreciate your feedback and like you, we are very disappointed in the outcome of the situation. It is unfortunate that your truck broke down and needed immediate attention on December 31. The snow storms and severe cold weather affected a lot of Vermonters the last week of the year. As you can imagine it left MANY Vermonters in a pinch, all of whom we tried our very best to get back on the road. Given that your vehicle was towed in that day, and also repaired that day, your contention seems to be that it was ... read more
The staff had the knowledge and experience to promote the sale. I have just leased a 2013 Venza and am very happy with the quality and durability of the car. The sales people were fantastic as they fit me to my new vehicle and my price. I never thought I would be driving a Venza as I thought it would be too pricy!!!
Business response:
Thank you for the great review and welcome to then 802 Toyota family!
I came to 802 Toyota 100% by chance. I was at the Berlin Mall and decided to look at what used vehicles were offered by 802 Toyota. I walk through the lot and go into the dealership which was very clean and well kept and I am greeted by the the receptionist. I asked her for a list of all the used vehicles offered by the dealer and I was told they were online. Within minutes there was a sales associate greeting me and going over vehicles on their website. I explained what I wanted (06-newer extended or crew cab pickup 4x4) an... read more
Business response:
Thanks so much, Thomas! We had a great time working with you as well. We're glad to have you as the newest member of the 802 Family, and look forward to earning your business for years to come.
Professional, caring, knowledgeable. All words to describe the first class service I recieved when shopping and purchasing my used vehicle from 802 Toyota. Chuck knew what I was looking for before I did!
Business response:
We think Chuck is pretty awesome too! Thanks for your business and for taking the time to leave such a nice review.
i am very pleased with my salesman everything was what i expected and more i purchased the truck over the phone and i never had better service
Business response:
Thanks so much for the great review! We love to hear about your experiences with us. Welcome to the 802 Family!
Service was fantastic, I was treated with respect. Entire staff went over and above to help me by the truck I wanted. From service loaning me tools to remove my truck box, to some great conversations with other sales staff while Shannon was making the purchase happen. Highly satisfied.
Business response:
Thanks so much for the kind words. We strive to make every experience here a pleasant one. Welcome to the 802 Family!
we purchased our 2009 sienna awd xle Certified in june at Herriatge with the Toyota care warranty. Recently the power door snapped the cable so we went to 802 since it is closer to home. They were professional did not give any hard time about the warranty or having purchased the vehicle elsewhere. The part had to be ordered and was completely covered by the certified warranty. 802 sent a letter letting us know when the parts were available and sent a reminder for the follow up appointment. The repair was done on time with no... read more
Business response:
We love to hear such great reviews about our team! Thanks for the great review and for making us your preferred service station! = )
This is my second time buying a new Rav4 from 802 Toyota, and the main reason I returned was because of Desmond's knowledge and expertise. He went out of his way to ensure that I had all the information I required to make a purchase, giving me options of different models to choose from, taking me on multiple test drives, and even sending me pictures so I could pick the right color. He is the reason I will continue to purchase my vehicles from 802 Toyota.
Business response:
We so very much appreciate the great review! Desmond is certainly an asset to the team here. Thank you again for choosing us!
I worked with craig he was very helpful and knowledgeable about the cars,he got us a good deal on the car, we will be back for our next car
Business response:
We thank you so very much for choosing 802 Toyota for your automotive needs. We appreciate your business and the kind words. Welcome to the 802 Family!
Frequently asked questions about 802 Toyota
How is 802 Toyota rated?
802 Toyota has a 4.4 star rating with 1,203 reviews.
When is 802 Toyota open?
802 Toyota is open now. It will close at 7:00 p.m.
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