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802 Toyota

4.4

About this business

Location details

30 Berlin Mall Rd, Berlin, VT, 05602, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
ThuClosed
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.41,203 reviews
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mommasaid's profile image
mommasaid 
12 years ago

Just leased our first car!! 2013 Toyota Prius Hybrid!!! A huge THANK YOU to Brian for helping make it possible for us. He was very sweet and honest. He listened to what we needed and wanted in a vehicle and helped us to choose the perfect match! We walked away with the car of our dreams at a price we could afford. Thank you Brian :) 

Business response:

Thank you so much for taking the time to write such a nice review. We think Brian is pretty awesome too. Enjoy your new Prius, and welcome to the 802 Family! 

glchamberlin's profile image
glchamberlin 
12 years ago

Dealership is local. Looked online and contacted Shannon Bolduc to road test several vehicles and see if the dealership had one that fit the need. Settled on a 2008 Toyota Certified Used Corolla. Informed Shannon that the vehicle needed to have both my wife and daughters name on title to insure for daughter to drive and eventually take full ownership of car after finishing college in another state. Also told Shannon that we would take delivery of the car the following friday as the check for the deposit would not be funded u... read more

Business response:

We apologize for your continued displeasure. We've been waiting for a good address in New Orleans to send a new set of wheel covers to for your daughter, but have not heard back from you. 

Hvanorman's profile image
Hvanorman 
12 years ago

Shannon was awesome. She was understanding, kind, and customer service driven. She along with the staff at 802 toyota made my experience painless and outstanding! 

Business response:

Thank you so much for giving us the opportunity to earn your business! We're thrilled to have you as part of the 802 Family, and so very much appreciate the great review! Enjoy that Tundra! 

okayhowsthis's profile image
okayhowsthis 
12 years ago

I was looking to upgrade my base model standard shift Tacoma to a newer automatic tans. Tacoma. Shannon understood that the trade up was not imperative but rather elective. She worked with me for 2-3 months and invited me up whenever a possibility was at the dealership. No pressure at all just assistance which i appreciated from a car dealer. We finally made a deal on a very clean 2011 Tacoma SR5. I feel the process was very agreeable and I am happy with the friendliness of everyone at the dealer and Shannons no pressure ass... read more

Business response:

Thank you so very much for taking the time to write us such a nice review. We enjoyed working with you as well, and appreciate your continued patronage. 

feb713's profile image
12 years ago

The very first time I spoke by phone with Shannon Bolduc on the phone she came across as a person who was considerate of ones time.When she called she asked if it was a good time for me and infact it was not. Shannon returned her call at a time later in the day that was better for me. Upon meeting her in person my husband and I felt that this was a sales person that we could like to deal with. Shannon worked with us for over 4 hours and made the overall experience positive. This is the first time that we have purchased a veh... read more

Business response:

We thank you so very much for your business, and for taking the time to write us such a nice review. Welcome to the 802 Toyota Family! 

bobquillia's profile image
bobquillia 
12 years ago

It was a great way to end 2012. We ended up with 3 great It was a great way to end 2012. We ended up with 3 great vehicles. Everything was upfront and explained well. My oldest daughter,a single mother of 4 was able to get out of her old unreliable vehicle and into a new Camry. She is much more at ease with a dependable vehicle. My Tacoma is fun to drive and just what I was looking for. My wife got a very nice Rav4. 

Business response:

We so very much enjoyed working with you and your family. It was one of those scenario's where the whole team was involved to make this happen, and everyone here had a smile on their faces as the three of you pulled out in your new Toyota fleet. It took a lot of work and creativity, but we got there together! You're family is amazing,and we are so glad to have you all as part of our 802 Family for years to come. 

AlPastor's profile image
12 years ago

The right dose of friendliness and professionalism; answered all of my questions and was courteous to the nth degree. Buying a car is quite an investment and often a nail-biting experience, but with the right sales rep, the process can be a lot less stressful. Pleased with my purchase and look forward to doing business with the service dept. 

Business response:

Thank you, Al! We enjoyed working with you as well, and look forward to our continued relationship. Stop by the sales department and say hello when you're in for your first oil change, we'd love to see you! = ) 

rgkessler7's profile image
rgkessler7 
12 years ago

My wife and I went to 802 Toyota looking for a Tacoma with a long list of options. Shannon helped us through their large inventory of vehicles. We were impressed by her knowledge of the available Tacomas on the lot. She was able to guide us through the financing process with ease, as well as help us determine what truck was right for us without the normal salesman pressure. We felt as if we were given a fair price on the truck we bought, as well as our trade-in. We will be going back to Shannon at 802 Toyota when it's time t... read more

Business response:

Thank you so much for the great review. We're glad to have you as a part of the 802 Family and look forward to your next visit! 

seq98's profile image
12 years ago

My husband myself and my daughter went in to see if we could do anything with our cars. To make along story short we all walked away with a new car. The people at 802 Toyota were so fiendly. They worked hard for us tho makes things happen. We will go back when it comes time to trade again. You would have thought they new us forever there. Wonderful people. Right down to our childeren. 802 Toyota welcomed them also. You couldn't ask for better people to work with. They deffinetly put us first. They went above and beyond. Than... read more

Business response:

Thank you for letting us know about your recent experience at 802 Toyota. We're glad our staff was able to give you a warm welcome to our dealership and go above and beyond. Please let us know if there is anything else we can do. Enjoy your new Toyota! 

Frequently asked questions about 802 Toyota

How is 802 Toyota rated?

802 Toyota has a 4.4 star rating with 1,203 reviews. 

When is 802 Toyota open?

802 Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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