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2b Wireless
- Mobile Phones
- Phoenix, AZ
About this business
Location details
9815 N Metro Pkwy E, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I recently purchased a new phone and at that time, I was advised that if I changed my account from my name to my husband's I would get a better deal. This turned out to be correct, but then I started to get a lot of bills for miscellaneous amounts. I have paperless billing and automatic bill payment, and in the past I have never bothered to look at my bills because the amount due listed in the text from them every month seemed reasonable. Since the switch, I have had a bunch of random bills so I decided to take a look at the... read more
Their Philippines office provides zero help to customers. I don't even know why T-Mobile wastes money paying those employees. The Meridian, Idaho office also was fraudulent.
On February 10th, T-Mobile had a campaign going on with the Apple iWatches. It was a great deal. I ordered an iwatch for myself and one for my dad. On February 14th I received, I thought, both watches. Come to find out there’s only one iwatch in the box. (The box was not damaged or seemed to have been messed with) I immediately reached out to T-Mobile to inform them and it’s been hell ever since. I’ve waisted hours on the phone about me not receiving the watch and having to explain myself over and over and over again. The on... read more
If I could give T-Mobile zero stars, I would. I had this issue for about 4 years now that prevented me from paying my bill online/phone. I had switched between prepaid accounts in Sept 2013 (both through T-Mobile). The previous prepaid account had a balance, which I was assured that the money would be transferred to the the new prepaid plan (I asked multiple times during this conversation). I waited over a month for the money to transfer and it did not. I called them back and they were unable to find the previous prepaid acc... read more
I have been a TMobile customer for a little over 5 years. I recently purchased two Samsung note 8 and also added acoverage for lost or damage phone. unfortunately one of the phone got broken just two weeks after purchase. I filed a claim with Assurancee. The company is twho does the warranty coverage for TMobile. And this is where everything started. assurance very pront shipped a devise to my house, it only took a day., But they send me a defective devise. After calling assurance and explains what happened, they explained t... read more
Avoid dealing with this company at all costs! And beware, when you terminate service, they will continue to bill you for the balance of your billing cycle. They do not prorate. Their treatment of single line customers is atrocious.
I will be canceling service song When I signed up for T-Mobile service they told me $50 will provide me with unlimited talk text and unlimited data but I didn’t find out until recently that T-Mobile does not provide unlimited LTE for the $50 plan and I cannot afford the unlimited LTE playing I’m on disability I have experience drop calls and I cannot enjoy my service because the Internet is too slow why would I continue paying $50 for a service every month if I can’t enjoy the service can’t enjoy service also because of the ... read more
On July of 2017 a T-Mobile rep contacted me stated my niece was in store wanting to get service, we were T-Mobile customers at the time and the account was under my husbands name, so the lady tells me if we could help out my niece by signing for her, I told her no for two reasons 1) my husband was not there with me and 2) my niece will not pay that's why she has bad credit, the rep stated if we changed our minds to please take my husband's DL to her to make a copy 6 months later we get a $4200.00 bill from T-Mobile I call an... read more
Failure 1 (not fulfilling request): Last night, my wife and I visited a T-Mobile store in Mount Prospect, IL. We requested to i) pay off an iPhone 8 Plus, ii) transfer a number from an iPhone 5 to the iPhone 8 Plus, and iii) cancel the former number aligned with the iPhone 8 Plus. The store clerk paid off the iPhone 8 Plus and swapped SIM cards between the iPhone 5 and the iPhone 8 Plus, but (as we found out when we got home) did not cancel the line associated with the iPhone 8 Plus as requested. Failure 2 (incorrectly commu... read more
Frequently asked questions about 2b Wireless
How is 2b Wireless rated?
2b Wireless has a 1.3 star rating with 398 reviews.
When is 2b Wireless open?
2b Wireless is closed now. It will open at 11:00 a.m.
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