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1-800-PACK-RAT, LLC

3.4

About this business

Location details

11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:30 a.m. to 6:30 p.m.
3.41,551 reviews
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Daniel R's profile image
Daniel R 
3 years ago

Right on time. Communicative. The driver kept me informed as to what time the container was going to be dropped off, and he was right on time. Will do business again, and recommend to others. 

Business response:

Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! 

Maria T's profile image
Maria T 
3 years ago

AWESOME! When I needed them urgently, the rep did all he could to make it happen next day! and succeeded! When it came time for the pickup I was told "hurricane Ina has brought on delays and you will not be charged but can not pick up for like 15-17 days... When I explained I live in a HOA regulated community & I really need it gone before the, I am sure all can understand a few days but weeks??? Hold... Jackpot again, picked up NEXT Day, one thing troubled me, I did not get the one hour call ahead on time of pickup, I would... read more

Business response:

*****, We are glad to hear everything went well, and we appreciate your feedback – we’ll share that with our team. 

Cheryl H's profile image
Cheryl H 
3 years ago

We recently used the services of Pack Rat to store our garage items while the floor was being repaired. Their customer service from beginning to end was exemplary. The drop off driver/facilitator as well as the pick-up driver/facilitator we’re courteous, friendly, on time, etc. The whole experience was great and if the need arises we would not hesitate to call Pack Rat. 

Business response:

Thank you for taking the time to leave such a nice review! 

Debbie G's profile image
Debbie G 
3 years ago

The delivery and pickup drivers were professional, quick, and on time. We had no problems. Would use Pack-Rat in the future, if needed. 

Business response:

******, Thank you so much for sharing your experience with us! 

Brian K's profile image
Brian K 
3 years ago

PackRat moved an 8 x 8 container about 450 miles. We had a very punctual pick up and delivery with the timeframes quoted. Everything inside was in perfect condition upon unpacking and the drivers were friendly and organized. We appreciated the strong steel reinforced container. 

Business response:

*****, We are so glad you had a great moving experience with us! 

Laura W.'s profile image
Laura W. 
3 years ago

I had a great experience with packrat! We had to make a last minute adjustment to the size of our 3rd pod and they handled it with ease. Our things made it 1200+ miles without any incidents! Super grateful we used them! 

Business response:

*****, Thank you for taking the time to share your experience! 

Suna K.'s profile image
Suna K. 
3 years ago

I was very desperate to move out in a very short time and pack rat took care of all my needs with just one call. They have a very kind drivers and customer service. I really appreciate the help I got from them . 

Business response:

****, So glad to hear about your experience – thank you for sharing that with us! 

Cheryl L's profile image
Cheryl L 
3 years ago

Kept me informed and on time.Customer service very helpful when I needed to make adjustments to orders 

Business response:

We are so glad you had a great moving experience with us! 

Anthony H's profile image
Anthony H 
3 years ago

From start to finish the process with Pack Rat was simple painless and an absolute pleasure. Have referred others already. 

Business response:

So glad to hear about your experience – thank you for sharing that with us! 

Frequently asked questions about 1-800-PACK-RAT, LLC

How is 1-800-PACK-RAT, LLC rated?

1-800-PACK-RAT, LLC has a 3.4 star rating with 1,551 reviews. 

When is 1-800-PACK-RAT, LLC open?

1-800-PACK-RAT, LLC is closed now. It will open at 8:00 a.m. 

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