1-800-PACK-RAT, LLC

Lee H 

on BBB

2 years ago

I had an excellent experience with Pack-Rat. I ordered two of the largest containers. Both were delivered when I requested and picked up when scheduled. They were delivered when requested and placed exactly where I requested. They were also picked up from the new location when requested. They were also completely transparent regarding price; it was exactly as stated when I booked the container units. In addition, the personnel with whom I interacted - both at the corporate office and the truck drivers were friendly, accommod... read more

John S 

on BBB

2 years ago

These guys were great, from the drop off and having to adjust the container to our needs, the drive was eager to help. The drop to our new house and pick up was handled by the same driver; she had the patience of an angle. I would recommend our local Pack-Rat to my friends and neighbors. 

Joshua B. 

on BBB

2 years ago

Had zero issues with their services. Actually made everything alot smoother on my family and I. Would recommend to my family and friends. 

Amanda L. 

on BBB

2 years ago

I chose pack rat because they offered local & long distance moves, we were unsure where we were moving to. After 3 months of storage, we switched our local to a long distance move. We moved Tampa to Las Vegas. It took almost 3 weeks to move our unit cross country but everything arrived safe & sound, not even a broken glass (I am not a great packer). I would use them again and recommend their services 

kelsie m. 

on BBB

2 years ago

The four drivers that we had were absolutely amazing. We were in an apartment in a tough spot but the first driver was super sweet and worked with us on figuring out the best way to park the container. The 2nd guy picking it up was amazing and super sweet. The lady dropping the container off at our house (once it was ready) also had to maneuver because all of the neighbors had parked on the road that day, but she did amazing!!! Even managed to stay off of the grass. The last guy that picked up our container was really nice a... read more

Tom H 

on BBB

2 years ago

My experience with Pack Rat was awesome. They delivered my container exactly when they said they would. Got it loaded that day and it was supposed to be picked up the next day. However, the office and driver called and asked how it went and I said we were all set. Then they asked if I wanted it picked up that day...sure! The driver was on his way back to the warehouse with an empty truck and picked it up on the way. They also delivered it on time and when they said they'd be there. Again, the driver was awesome and worked so... read more

Jamie S 

on BBB

2 years ago

My husband and I were facing a difficult move because we both have health problems. I called 1-800-pack-rat and had them bring us a moving container they placed it right were it would be easy for us to load our furniture. All three of the people who we dealt with were so super nice from delivery to moving our container to picking it up. The move actually worked better than we thought. We were able to take our time loading our moving container. And the best part is one little step to go into the moving container. We did not h... read more

Daniel R 

on BBB

2 years ago

Right on time. Communicative. The driver kept me informed as to what time the container was going to be dropped off, and he was right on time. Will do business again, and recommend to others. 

Maria T 

on BBB

2 years ago

AWESOME! When I needed them urgently, the rep did all he could to make it happen next day! and succeeded! When it came time for the pickup I was told "hurricane Ina has brought on delays and you will not be charged but can not pick up for like 15-17 days... When I explained I live in a HOA regulated community & I really need it gone before the, I am sure all can understand a few days but weeks??? Hold... Jackpot again, picked up NEXT Day, one thing troubled me, I did not get the one hour call ahead on time of pickup, I would... read more