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1-800-PACK-RAT, LLC
- Movers
- Wake Forest, NC
About this business
1-800-PACK-RAT is the moving and portable storage company that provides the simplest way to move or store your stuff in the United States. With storage facilities in over 62 metro areas across the country and a vast network of containers and trucks, we can get you almost anywhere you need to go. Our size makes our services convenient and reliable, but our smaller customer-focused service model allows us to provide the best customer service in the industry. The steel frames, walls, and lockable doors of our moving containers ... read more
Location details
11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
We had a great experience with Pack Rat. We moved from Las Vegas to Minnesota. Our containers were delivered on time and picked up as scheduled. They were in storage for 3 months and when we were ready for their delivery..... there they were a scheduled.
Business response:
Hello ****, thank you for your feedback. We're happy to know that you've had a great experience with us.
Excellent communications. Our move was in NJ. They dropped off the pod as scheduled, picked it up as scheduled, moved it to the new location on the same day, and removed the empty pod as scheduled. Everything worked on time and smoothly. All communications were professional. Very pleased. We got a quote from **** and Packrat was not only more economical, they also committed to pick up and delivery of filled pod on the same day. **** gave us a delivery window of 4-7 business days from the pick up date.
Business response:
Hi *******, We are thrilled to hear that everything went smoothly from start to finish. Thank you so much for the awesome review!
I received great service. They dropped off on date I requested and picked up on date I requested. No hidden charges or fees. Would use them again.
Business response:
So glad to hear about your experience – thank you for sharing that with us!
Great service - they were able to step in when our original movers had to delay service due to a staffing issue. Prompt, on-time, and professional! They saved the day for us.
Business response:
Thank you so much for sharing your experience with us!
Great service! Made the move from ** to ** and it went smoothly. From the pickup in ** and the drop off in **. Competitive prices and would recommend!
Business response:
Hi ********, So glad to hear about your experience – thank you for sharing that with us!
Everything worked out until it was time for them to pick up their containers. One container has been sitting on my driveway for two weeks. It should have been picked up on the 23rd of December, January 5 and then January 7. Nobody has came. This is ridiculous!
Business response:
We sincerely apologize for the pickup delays and the problems this caused our customer. We can confirm the unit has been picked up, and a team member has reached out to Ms. ******* to provide compensation for the delays that occurred due to issues on our part.
So far we have had an excellent experience. The container was delivered on time and clean. The delivery person was polite, very competent and accommodating and phone conversations extending time have been no problem. *** ****
Business response:
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
I priced out several options for my relocation from ************ to ************ and decided to go with Pack Rat based on availability, reviews, and price. I've relocated several times for work and used several companies. I would have no hesitation to use Pack Rat again. Their containers were clean and well constructed. The divers were awesome with both drop off and pick up. Also I changed my order from two containers to one after the drop off and they were helpful with that change as well. I would recommend them to anyone n... read more
Business response:
We are so pleased to hear that we could help make your move easier!
Smooth process from beginning to end. They provided a reasonable quote. We used them to move long distance and would highly recommend them to others doing the same. There was one minor issue where the scheduled pickup was a day late and there was no notification, but other than that everything went fine.
Business response:
****, We are so grateful you took the time to leave us this note; thank you!
Frequently asked questions about 1-800-PACK-RAT, LLC
How is 1-800-PACK-RAT, LLC rated?
1-800-PACK-RAT, LLC has a 3.2 star rating with 1,317 reviews.
When is 1-800-PACK-RAT, LLC open?
1-800-PACK-RAT, LLC is open now. It will close at 10:00 p.m.
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