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1-800-PACK-RAT, LLC

3.2

About this business

1-800-PACK-RAT is the moving and portable storage company that provides the simplest way to move or store your stuff in the United States. With storage facilities in over 62 metro areas across the country and a vast network of containers and trucks, we can get you almost anywhere you need to go. Our size makes our services convenient and reliable, but our smaller customer-focused service model allows us to provide the best customer service in the industry. The steel frames, walls, and lockable doors of our moving containers ... read more

Location details

11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:30 a.m. to 6:30 p.m.
3.21,308 reviews
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Colleen J's profile image
Colleen J 
2 years ago

They are the worst and dont even deserve one star They never show up when they are supposed to. Even their rescheduled appts get rescheduled ********************** sucks!!They are currently holding my driveway hostage refusing to pick up their pod impeding my move 

Rebecca H's profile image
Rebecca H 
2 years ago

Great service: reliable, courteous, and prompt. **************** as well as sales were professional and followed up with phone calls to make sure that pods were delivered and picked up on time. Very impressed with the entire process. 

Robin G's profile image
Robin G 
2 years ago

This was my first experience with containerized moving as opposed to renting a truck and moving it myself. I was very pleasantly surprised with 1-800-PackRats excellent customer service and pick-up and delivery process and will not be renting a moving truck again. The first customer service person that I spoke with was glad to accept a lower quote from PODS (as advertised) for a 16 container and provided an email (at my request) stating that there would be no fuel rate increase surcharges for the quoted itinerary. The empty ... read more

David H's profile image
David H 
2 years ago

Selling a house and buying a new house was stressful enough! I was so glad that I decided to use Packrat to help me with my move! If I used the traditional route of getting a Uhaul, I would have to load it up (1), taking it to a storage area (2) unload it, then when I was ready for my move reload a truck (3), go to my new house and unload it into my house (4) . That means I would have to do 2x as much loading and unloading! In addition using Packrat, you have to load it only having a small 4" step up, instead of 2-4' climb u... read more

Melissa T's profile image
Melissa T 
2 years ago

Competitive pricing and very straight forward and super easy to work with. Timing was spot in and the employees all very pleasant and knowledgeable. You actually talk to a real live person! We had to access our pod before it was delivered and they made that so easy also. 

FRAN A's profile image
FRAN A 
2 years ago

We had a good experience with Pack-Rat. The driver dropped off our container, made sure we had a lock, and then left us to get packing. We arranged to have it picked up a few days later, after we had left, and neighbors assured us the pickup went smoothly. The container was brought to ************** for storage, and shortly after we closed, it was dropped off at our new location. We only needed a few days to unload it, and it was picked up in time so we didn't have to pay for a month's rent. I have to agree a larger containe... read more

ed z's profile image
ed z 
2 years ago

pod was delivered and picked up on schedule and drivers were awesome. professionalism and courteous at every step. I am very glad I chose 1800packrat for my move from ******* to **************. 

C. B.'s profile image
C. B. 
2 years ago

A neighbor used this moving company. As they drove by our house the lady driving the truck ran off the road and ran over our trash cans. Knocking then over. She looked in her rear view mirror and kept driving. 

Sandeep T's profile image
Sandeep T 
2 years ago

Great experience with packrat. They had the best price for the same container, and delivery time. The container was dropped off on the schedule date. The driver was careful in placing the container. It was clean and ready to be loaded. The pick up driver called before arrival and was picked up on time. I was able to reschedule the delivery earlier than previously selected dates and was able to pick up a date so that it's off the driveway soon. Strongly recommend. 

Frequently asked questions about 1-800-PACK-RAT, LLC

How is 1-800-PACK-RAT, LLC rated?

1-800-PACK-RAT, LLC has a 3.2 star rating with 1,308 reviews. 

When is 1-800-PACK-RAT, LLC open?

1-800-PACK-RAT, LLC is closed now. It will open tomorrow at 8:00 a.m. 

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