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1-800-PACK-RAT, LLC
- Movers
- Wake Forest, NC
About this business
Location details
11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Please do not spend your money on this company for your move. My experience with them has been horrible from start to finish. I do not have the time to write you the complete story but please understand this when you book and schedule a pick and drop off the so call "guarantee price" will change by the time you are done with the service. Please hope you do not get any damages of your property that is caused by water because it will not be covered under the insurance. Even with a clearly defected unit that has opening on the ... read more
My experience with Zippy Shell was incredibly terrible and you should look for LITERALLY ANY OTHER moving company. Not only did they improperly handle my account, resulting in them selling me a service (ie a shell) that they didnt have the infrastructure in the city to deliver, they also then damaged over $2,000 worth of furniture etc during the move and refused to offer any financial compensation (all documented with clear evidence). After realizing that they didnt have the equiptment necessary to unload the shell, they off... read more
My experience with Zippy Shell was incredibly terrible and you should look for LITERALLY ANY OTHER moving company. Not only did they improperly handle my account, resulting in them selling me a service (ie a shell) that they didnt have the infrastructure in the city to deliver, they also then damaged over $2,000 worth of furniture etc during the move and refused to offer any financial compensation (all documented with clear evidence). After realizing that they didnt have the equiptment necessary to unload the shell, they off... read more
Business response:
Thank you for acknowledging my review. You note that you commit to reviewing my service availability and personal property damage. How would you like me to follow up on getting the claim reviewed once again? Or is that just a canned response to placate the BBB?Thank you and I look forward to hearing from you.
From beginning to end, my experience was first-class. The reservation process was simple and straightforward - pricing was fair. All the drivers were courteous, professional, and prompt. The container is exactly what I expected and "fit" our belongings perfectly. I would, particularly, commend the driver(s) who skillfully transported our container more than ****************************************************** damaged within our container.
From beginning to end, my experience was first-class. The reservation process was simple and straightforward - pricing was fair. All the drivers were courteous, professional, and prompt. The container is exactly what I expected and "fit" our belongings perfectly. I would, particularly, commend the driver(s) who skillfully transported our container more than ****************************************************** damaged within our container. ****** thank you so much for your thoughtful review, were happy to hear that your ent... read more
I schedule to have a POD delivered on 09/12/2025 and it was confirmed. IT NEVER WAS DELIVERED!!! Called the **************** at ****** for an update. Was told I cannot get an update on the time put would be there by 10 pm. **************** stated that would contact the hub and or driver for an update and would get back to me. No updates! At 6 pm called **************** again and was told they would reach out again and it was still on track to get to my home. NEVER did and no updates. Received a call at 8:00am on 09/13/25 tha... read more
I schedule to have a POD delivered on 09/12/2025 and it was confirmed. IT NEVER WAS DELIVERED!!! Called the **************** at ****** for an update. Was told I cannot get an update on the time put would be there by 10 pm. **************** stated that would contact the hub and or driver for an update and would get back to me. No updates! At 6 pm called **************** again and was told they would reach out again and it was still on track to get to my home. NEVER did and no updates. Received a call at 8:00am on 09/13/25 tha... read more
Everything was perfect, from the sales person to the drivers. On time and thorough
Unit is 3 days past schedule and customer service is horrible they can't even locate the unit and are still pushing the schedule back all the help that I had to align up had to change their flight tickets several times because we couldn't get a commitment when this unit may get delivered wish I had just went and rented a usual truck would have been a lot less stressful.If you're on a schedule avoid these people at all cost **** were very sorry for the delay and the disruption it caused to your plans, this isnt the experience... read more
Frequently asked questions about 1-800-PACK-RAT, LLC
How is 1-800-PACK-RAT, LLC rated?
1-800-PACK-RAT, LLC has a 3.3 star rating with 1,526 reviews.
When is 1-800-PACK-RAT, LLC open?
1-800-PACK-RAT, LLC is open now. It will close at 10:00 p.m.
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