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11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:00 a.m. to 10:00 p.m. | |
Wed | 8:00 a.m. to 10:00 p.m. | |
Thu | 8:00 a.m. to 10:00 p.m. | |
Fri | 8:00 a.m. to 10:00 p.m. | |
Sat | 8:00 a.m. to 10:00 p.m. | |
Sun | 9:30 a.m. to 6:30 p.m. |
Reasonable rates, fabulous customer service, on-time delivery and pickup. I would highly recommend Packrat.
I paid for a pod to be transported from *****, ** to ******* , ** The money was paid by my bank to ***** PacKraT on March 3rd 2025, finally its March 14th and I'm expecting a call from the driver as to when he's going to be dropping off my pod nothing, so I calll them a customer service *** says i havent paid for transportation yet. I couldnt beleive it. I already called them on the 3rd of March to let them know it went through and was deducted from my account to them. the customer service is bad and they cant do a deep dive... read more
My pod was delivered and picked up on time and both Lemar and ***** were complete gentlemen. I highly recommend PakRats!
This was the first time using 1-800-PACK-RAT. I was pleased with the price, the friendliness of staff and service. The size was perfect as I was able to fit all our household items and did not need to rent a moving truck. I highly recommend 1-800-PACK-RAT for Local or Long Distance Moves.
Business response:
*****, we are thrilled to hear about your experience. Thank you so much for taking the time to write this and for letting us know how were doing! We cant wait to share with our team.
I was going to use Pack Rat but customer service is not there strong point. they jam unwanted products down your throat then when you call about it they transfer you and never pick up the phone. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE TOTALLY JERKED AROUND
I highly recommend 1-800-pack-rat as they gave outstanding service the containers arrived on time and was picked up on schedule date Their Prices were excellent Thank you for the outstanding service
First of all My experience with Pack-Rat was WONDERFUL!!! I cannot say enough nice things about the group. The team members and drivers were very helpful and kind. Pricing is very reasonable. The delivery and pick up drivers contacted me with arrival time as we were told Arrived on scheduled dates at reasonable times. Had to delay our home delivery one day but was contacted two days in advance. Sending special thanks and hugs to my team ******* ***** ****** and Mexil). I would highly recommend Pack-Rat!
Outstanding service and people. Very fair pricing. Extremely versatile for my moving needs.
Business response:
*****, thank you for your kind words and for sharing your experience! We're so glad we could provide outstanding service and meet your moving needs! Please don't hesitate to reach out if we can assist you again in the future!
I had an awesome experience with Pack-Rat. From the first phone call with ****, he was the most understanding customer *** out there. He got me the best price, set up the delivery and pick up. Everything went according to plan. I was moving across the country and my container was delivered on time and everything inside was fine. Communication was great with phone calls and emails. I would definitely use them again!
1-800-PACK-RAT, LLC has a 3.2 star rating with 1,387 reviews.
1-800-PACK-RAT, LLC is closed now. It will open tomorrow at 8:00 a.m.
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