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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am absolutely disgusted with 1800flowers. The flowers I ordered were never delivered. They kept telling me that they have not been able to send out their orders on time due to a huge number of deliveries. So, their orders are exceeding their delivery capabilities and they continued to take orders in the meantime? I spoke to one rep who assured me that they would be delivered today. A few hours passed & they weren’t. I spoke to another rep & was told that they should have been here already & that I needed to speak to anothe... read more
Item was never delivered to my mom as stated. Called the company and ordered a replacement. They didn’t honor the promised date of delivery and had no regard for their own incompetence. They refused a refund and I highly suggest never ordering from this company. $85 down the drain!
They refuse to issue refunds for items that want recieved or shipped yet. These people lie and refuse to cancel orders and then they replace the items you purchased without your consent.
Bought flowers for my mom for mother's day and they were all dead when they arrived. My mom had to call they and request fresh replacement flowers that has not arrived yet. My husband also ordered flowers for his mom that were not at all what he ordered. They were also "droopy". When my husband called to let 1800flowers know about the error they advised they would refund Half the money. THIS IS UNACCEPTABLE has they broke the contract that was entered into for the flowers he had originally purchased. I will be filling a comp... read more
This company has the absolute worst business model. Take the customer's order and money, tell the customer the item has been delivered, when it has not, then offer to deliver the item again at no additional cost. What a scam. Has anyone used this business with satisfactory results? I think I used them several years ago with adequate results, but now their customer service has bottomed out.
The WORST company ever!!! Horrible customer service. Ordered a bamboo arrangement for Mother’s Day. No conformation email, and worse NO DELIVERY. They ruined my moms Mother’s Day. Warning do not ever use this horrible company.
DO NOT ORDER FROM THEM. EVER! 3 orders now (my stupid fault for trying again) have arrived totally different and lackluster than the pictures displayed! The 1st order was months ago, and I do not have pics to show for it anymore as I was so ****** off, but it was flowers for my BFF as a new mom. I paid extra for a LUSH full gift. Instead, it was small and cheap looking. ****** me off, but thought I would give them another try. MISTAKE. Before knowing that my next to be delivered order was going to be a mistake, I ordered ALL... read more
I ordered a large floral arrangement on this website for a friend. When the flowers were delivered to my friend, they looked nothing like what I ordered. The flowers in the arrangement looked as if they were dead and as if they where picked out from the blind. I would never again order from this site especially for the price I paid. For 100 dollars, the arrangement should have resembled what I had ordered. I’m absolutely embarrassed by what was delivered and it’s sickening. I will be in contact to have a verbal communication... read more
Having a terrible experience with this company! Their customer svc is by far the worst. I ordered flowers on 4/29 to be delivered on 5/7, 5/7 no flowers call to follow up, flowers were for my wife, Mother’s Day gift, I call and I’m told that flowers are to arrive Wednesday after holiday??? Did not receive cancelation email, was lied to by Rose @ customer svc , just awful svc. Call again per A Daisy flowers coming on Wednesday & then She disconnected call, I’ve never received such awful service however they charged my cc. IM ... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is open now. It will close at 6:00 p.m.
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