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1-800-Flowers

1.1

About this business

A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®. 

Location details

2 Jericho Plaza, Jericho, NY, 11753, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,115 reviews
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linda d's profile image
linda d 
2 years ago

I thought with a branded company like 1800flowers, I would receive what was promised. I usually do not buy online flowers but I had a funeral that needed expedited flowers over the holiday. I have now only ordered through this company 2 times and 2 times it wasn't properly executed. The funeral flowers came through but the sash with wording wasn't delivered with the flowers, so the family did not know who the flowers were from. This 2nd time around, my son tried to order flowers for his girlfriend. I am a celebration passpor... read more

Michael K's profile image
Michael K 
2 years ago

Trusted this company to deliver flowers to my wife for our anniversary.Paid extra and the still seemed to screw it up.Very upset with them and plan on going directly to my bank to get my money back.Do not do business with this company.They ruined our entire day and will not be forgiven 

Doug W's profile image
Doug W 
2 years ago

This company's service has deteriorated substantially over the years. I've used them for over 20 years but I've noticed in the past couple of years things have gotten bad. Order flowers on July 25th 2023 for delivery on July 27th. Never arrived. Spoke with them and the same story as others. Should be there by 8pm. Didn't arrive. Made me ask 3x for a full refund. Finally agreed to do it but it hasn't been done. I believe they just tell outright lies to delay payment. It's either that or the most incompetent company I have com... read more

Ally R's profile image
Ally R 
2 years ago

Brother ordered fruit bouquet to be delivered for our moms 91st birthday. It was a headache. First order supposedly deliver on Saturday 7/22. Several days later brother was I formed fruit bouquet was not delivered. Reordered to be delivered Wednesday 7/26. Mind you wi Dow for delivery is 9:00 am - 8:00 pm. 1800-Flowers said it was delivered but no product. Called again and at this point headache is coming on. We thought third time is a charm re-ordered again. Same thing happened, said it was delivered and no product. I dont ... read more

Katie J's profile image
Katie J 
2 years ago

AWFUL COMPANY! After confirming an order for a funeral on Saturday, I received a call from the company on Thursday telling me they needed a home address for the recipient. I informed this person that I am in ***** and the service is in ********* and I dont have a home address - just the funeral home. She tells me that they are backed up and cant fulfill the order to the funeral home. Thankfully the funeral home had given me the number of a local florist who accommodated me without hesitation. I WILL NEVER USE 800FLOWERS AGAI... read more

Pierre-Michel B's profile image
Pierre-Michel B 
2 years ago

Thieves!!!!Ordered flowers for a funeral and never received. On top of making me look careless this company has not refunded me in over 2 months. 

Rosemary F's profile image
Rosemary F 
2 years ago

A couple of times I have placed orders through this website only to be called on the delivery date to be told items are not available for delivery or delivery date cannot be met. **************** is a joke and it takes 10 days for a refund to post to your account. Do not use this website. They do a poor job of fulfilling orders. 

Erica D's profile image
Erica D 
2 years ago

1800Flowers are the worst and I would never use again and would recommend that no one else use them either. I made an order in 7/14/23 online and couldnt complete. Site was saying cant deliver to address choose another and delivery date, So I called and spoke to an agent who took my order and when I got confirmation of the order person to receive flowers name wrong, my billing address name wrong and message in card wrong. Delivery was suppose to be 7/19/23 but arrived 7/20/23. I spoke to 8 agents and two managers from the pe... read more

Luisa T's profile image
Luisa T 
2 years ago

The items I ordered, personalized ***** glass jar candle favors, for our son's wedding event not only arrived late but broken, slivers of broken glass everywhere! I paid expedited shipping fees which according to the company's message to me would indeed be delivered in 2-3 days from the event. This was an additional fee on top of the cost for these items. When I contacted the company, *************** ****, a subsidiary of 1-800-FLOWERS, I was told that "they couldn't help it if the shipping company was late." Definitely buye... read more

Frequently asked questions about 1-800-Flowers

How is 1-800-Flowers rated?

1-800-Flowers has a 1.1 star rating with 1,115 reviews. 

When is 1-800-Flowers open?

1-800-Flowers is closed now. It will open at 9:00 a.m. 

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