This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son ordered flowers for my birthday on 6/10/2021. He scheduled delivery for 6/12/2021. He was sent a notice by email that the flowers had been delivered. He notified me. I live in a large high rise condominium with a doorman. I checked with the doorman--no delivery had been made. My condominium building has a very good check-in system for packages. The doorman looked up the **** tracking number in their system--and sure enough, this package had never been received. My son asked that the flowers be resent. They finally arr... read more
Good afternoon, I truly feel compelled to inform everyone who’s doing a little research on this merchant to please stay away! The information they display is very misleading, especially their prizes. In addition, their is no information on the website regarding refund policy. As to what they informed me; It takes 5-7 business days for you to obtain your refund. If I just placed an order and decided to cancel order it is my right as a consumer to retrieve my funds the same day. Especially, if you have no information regarding... read more
I ordered flowers for a sick relative this morning. I specifically asked if it would be handled by a local florist. I was told yes. I then stated that the flowers had to be delivered to her apartment because she was handicapped & in addition, her apartment has been having trouble with packages being stolen if left in the lobby. I again was told that the flowers would be delivered to her door. I then dictated what I wanted to say on the accompanying card. I had to call 1800 flowers back THREE times to try and rectify mistakes... read more
Ordered flowers and a cookie basket for my mother’s birthday two days before her big day (Wednesday) and the delivery date was to come the day before her big day(Thursday), which was great. I received the tracking info and email of the order going out. I kept track of this order the day it was to deliver and surprise nothing came. I reached out to flowers to let a rep know that this order wasn’t delivered. I paid over $80 for the flowers and basket and $25 for delivery with a guaranteed date. In return, I received an excuse ... read more
They charged my account twice for the same product. This is the third time they are doing this whenever I do a transaction with them. I have to be constantly pursuing until funds are credited to my account. Don't ask me why I keep ordering from them. The representatives like to mislead you by telling you the charges are pending. However, I point out to them that there should be only one charge pending not two for one product . I filed a complain with my bank and my bank is investigating . Now I have to wait for the investiga... read more
Hello. I had 1800 Flowers deliver a bouguet of roses to my significant other. There was never a knock on the door to alert us of the delivery and after receiving the flowers from our front door when the box was opened we observed the clear glass vase was shattered all over the flowers. My significant other received a small cut from the process and we are extremely upset about this experience.
I ordered flowers on Saturday 6/5 for a celebration of life (memorial) service for a friend that unexpectedly passed away last week. 1-800 flowers proceeded to call me 3 times that day to tell me that the local flower shop didn't have the correct flowers and we had to keep changing to a different arrangement. I also ordered same day service and was informed at the end of Saturday that they couldn't deliver the flowers but could do it Sunday. I only agreed to that if they could deliver the flowers by 11am which they promised ... read more
1-800 flowers horrible service and deceiving customer representatives ... three days calling to tell them to deliver a asker if fruit before 2:30 pm because it’s a school nobody is thereafter 5 .. still haven’t done it .. I’m hold
I wish I had read the reviews prior to purchasing, as I see I had the same experience as others. Purchased flowers for mother's day. Was double-charged. Flowers never arrived, but account showed they had been delivered. Customer service was absolutely no help. They showed no proof of any delivery or attempt at delivery. I was never given a tracking number, or even proof of sending the order to a local flower company for delivery. No resolution. I believe this company is fraudulent!
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com