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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have ordered three different times and they have all been horrible experiences. The last order I just forced them to refund me. Dont guarantee same day delivery if ordered by 2 PM if youre not going to make on the promise. Dont wait until I inquire about where the order is to tell me what I purchased isnt even available. You should have called me. Dont say the order has been delivered when it in fact has not been. The customer service people tried to help but there is a fundamental flaw in this business model and I wont be... read more
I ordered flowers for my brother-in-law's funeral but when we arrived at the service the flowers were not there. The funeral home searched the entire building and could not find them so I placed a re-order through 1800Flowers site. After submitting the replacement it popped up that it would take ***** hours to deliver. That wouldnt work since the funeral was starting shortly so I called their customer service number. The representative wasted 45 min of time I could have spent in his service refusing to call the florist to as... read more
This business is awful. I have now experienced TWO totally failed orders on flowers that were meant to be there on time for very important people in my life. The latest failure happened after i called on the day of expected delivery and was ASSURED that they would still deliver, after receiving an email claiming that the delivery was already completed (they claimed these emails are more like pre-delivery notifications, whatever that is supposed to mean). And my recipient received NOTHING. I will never shop with this company ... read more
Ordered a very expensive arrangement for a loved co-worker who lost her young son to a tragic accident. This was to be delivered before the visitation/viewing/funeral.While at the viewing, i noticed it wasn't there! It was never delivered! Checked my email, no messages, checked my order online, shows delivered. I call after the viewing, and 1800flowers tells me the florist was not able to fulfill my order. What the heck, I was NEVER told! How awful for this to happen! There is no excuse for this to happen and this is not acc... read more
Avoid them. After my second horrible experience, I called to cancel my passport membership. Bottom line: what you order (and pay for) and what is delivered are two different products. There seems to be a disconnect between the company and their florist contractor, With the disconnect, comes lack of accountability. I wish I had consulted this site and **** before placing my most recent order. Honestly, the practice borders on ***************** have to add that customer service, though a challenge to reach, is polite and helpf... read more
Absolutely horrible service and even worse customer service! If I could give Zero stars I would. Placed an order on the morning of 12/22/21 to be delivered on 12/23/21. Order was never received. I called into customer service and spoke to an agent that informed me my delivery date was pushed back to 12/28. Advised her that it was unacceptable as I paid the shipping charge to be delivered on the original date specified. Went round and round with the agent on the phone who could do absolutely nothing for me, not to mention the... read more
Im disgusted that this business is still allowed to be in business. I spent $80 on broken daisies dead leaves and DEAD lilies. HORRIBLE!!
What was advertised and the product that was delivered were two totally different items. It was awful. Just junk. I would love to post photos which would speak volumes of the product received.
This place is disgusting I ordered strawberries on a Sunday they were to get delivered on Monday nothing then said Tuesday still nothing now it says delayed and will ship on Wednesday so here we are three days in and now the fruit will not be fresh or nay good but yet they still took my money and offered me 20 off next order no way I will never ever order from them again this place should be shut down and never opened again they are a rip off place and have been getting away with it for years .. I would not ever give them an... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is closed now. It will open on Monday at 9:00 a.m.
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