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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I placed an order on 7/20/2022 to be delivered 7/30/2022. No delivery and no contact from customer support. I will never use this company again. Now I have to wait 7 to 10 days for a refund, because they can not deliver my order before 8/4. Which was unacceptable. The flowers was a birthday gift and her birthday is 7/31.
I will never order from here again. Ordered sympathy flowers on Saturday for same day delivery. 1-800-flowers reached out an hour later to say the flowers would be delivered Monday instead. Monday rolls around - no delivery, no communication. I have to reach out to them to find out that not only will my flowers not be delivered until THURSDAY now, they cant even give me my original bouquet and I have to settle for something else. Its Thursday. Do you think the flowers got delivered? NOPE. No communication because once again ... read more
I can overlook the rind cut into all the pineapple flowers. I can overlook the deflated balloon on delivery. But we found LIVE BUGS all over the fruit after we had eaten a few pieces ???? I counted 6 crawling on the fruit before I threw the whole basket out. I sent customer service a video of the bugs crawling all over and they offered me a new basket ?? or a 50% refund. Deflated balloon, pineapple rind, and BUGS and theyll take 1/2 the credit ?? dont waste your money. UPDATE: I sent them a DM after they reached out to make ... read more
I was sent flowers by my son, the flowers came two days late and most of the flowers were dead. I contacted **** flowers and was told that I couldnt make a claim as I did not buy them. I contacted my son and felt so bad to tell him about the flowers. I told him to get his money back, he contacted **** flowers and couldnt get his money back. Terrible product and bad customer service. Save your money and order through a local company. Do not waste your money
Ordered a Birthday delivery same day. The local florist that 800 flowers uses in the delivery zip did not delivery claiming they went twice to delivery. Interesting as the recipient has a 24/7 camera on the driveway that registered one attempt only. IN addition, I filled all the necessary details around my phone for text updates (got none) and the recipient's phone to call if there was no answer (no calls). When I called ****. Service, got a lot of sorry's but no guarantee this wouldn't happen again. The Agent, post me sayin... read more
This company does not do what they say they're going to do. I ordered a fruit bouquet for my son's birthday when I specific asked them if it would be a problem to have them delivered it after 4 pm because he is a Trauma OR nurse; of course, they said it WOULD NOT be a problem at all! They would deliver it between 4 and 6 pm. They started calling my son around noon and after about the 10th call my son answered the call around 2 pm -- thinking there must be an emergency. It was the delivery person saying he was at his apartmen... read more
I ordered flowers from Flowers.com which I now find out is a division of ***** flowers. They were ordered on 7/18 to be delivered to a one-day wake on 7/19. They were never delivered. The website told me that they too used local florists to make the deliveries so I figured that I would be ok. With wakes and funerals, you really don't have too much planning time.I tried to track my delivery starting around 10am on 7/19--first wake was to begin at 2pm so I figured I had time. I kept checking and still no tracking number--and t... read more
They do not even deserve a 0. Ordered flowers that were never delivered and waited on hold for over an hour. Finally disputed the transaction and was credited by my bank. Never again with this company.
I ordered flowers for a sick cancer patient hoping it would make her feel better, she never received them. That was confirmed by the hospital! There were two other orders placed by mistake and I was told they were cancelled. They were not because I never received a confirmation email stating that. That was the first conversation I called again today and I was told that the two orders that were supposed to have been canceled had not been canceled. I told customer service a second time to cancel them and have still not receive... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is closed now. It will open tomorrow at 9:00 a.m.
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