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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company sent me four orders that did not belong to me. They wouldn't let me return it. They insisted I dispose of the products. This was heavy stuff. First of all, this is horrible for the environment. Second, it costs me to get rid of! ALSO BBB, how does a company with one-star customer review rating get an A+ rating?
I ordered a fruit bouquet two days ago and paid xtra for expiated delivery for yesterday. NOTHING. Call this am and they reissued the order and guaranteed by 8 pm tonight. I have spoken with three people and was told there are no supervisors. Went through two online chats. No one can get this order completed. Their call center is in *************** so the connection and pauses are horrible. Im contacting **************** tomorrow to stop payment.
Im a veteran & have a VetRewards membership, which qualifies me for a 30% discount when ordering from 1800Flowers or any of its affiliates. Which is why I chose the to make my Mothers Day order. The first time I called, the customer service representative spoke with such mangled english pronunciation & kept needing me to repeat all my info and I still wasnt feeling confident that she had it right so I hung up and tried again. The new representative was slightly better and at least seemed to take down my info & the recipient ... read more
I placed two orders that were NEVER delivered. I'm currently out $200 and have nothing to show for it. I called customer service. They were kind and tried their best to help. I still never got what I ordered.
This company is raising the original price of a certain item of flowers ordered then add an additional price without telling the customer what the additional price added is for. For example, I ordered a Purple Vase with 15 Tulips for a total price of $54.00 dollars the shipping is free plus they indicated that a coupon if you click on the button is *******, when I finalize the order, it was for $75.00 without what the additional $21.00 was added on the $54.00 I know this is scamming the consumer and I called and asked a cust... read more
Absolutely horrible. I received a notification that my flowers were delivered , there was no delivery at the hospital. Tried calling the customer service it went to a medic alert company sales pitch. When I tried to chat with someone online they told me I was out of luck ** it was delivered and the most I could get was 50% back. Then Ethyl pretty much stopped responding and ignored me. This is a horrible company and I spent an extra $20 for same day delivery. A sad situation made worse when my sick friend never received her ... read more
They dont deserve the star but I cant leave a review without it. My Mom passed away 2 years ago and they continue to send reminders to buy flowers for her upcoming birthday. I would ******* this marketing tacticIm sorry I ever dealt with this company. And when I attempted to say stop to the textsI wasnt even given the courtesy of being left alone
Horrible customer service and overall a nightmare to work with. Brought wrong flowers not once but twice. Delivery person was rude and asked for flowers back. I'm currently disputing the charges because they told me refund would take **** business days. DO NOT WASTE YOUR TIME OR MONEY
I had something to be delivered to an important funeral to which I was unable to attend. Already being ill, had to spend about an hour with several extremely unprofessional representatives. The item were to be delivered at a specific time and I was assured that they would be. I called several times throughout the day to check the status of the delivery. I could barely understand anyone spoke to,which only complicated things and added to the frustration, then was told that "your order will be delivered at 8 PM, or the next da... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is open now. It will close at 6:00 p.m.
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