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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service. Constantly pressuring me to buy other products when I called for help. Overseas agents can neither understand nor communicate in English adequately. Did not understand my problem and did not solve it in a timely manner. Numerous problems with this company. In fact, not one order from them has gone without a problem.
I ordered chocolate baskets online, but the shipping charge was not displayed until I hit "place order", and it was exhorbitant. I immediately started the online chat and said I wanted to cancel. The agent tried all different ways to get me to keep the order, even suggesting I save it for another time. It took quite a while to convince her that I seriously wanted to cancel. I asked for confirmation, never got it, sent an email to the company reaffirming cancellation, and then today received notification that the order was on... read more
Ordered flowers To be deliver same Day before the time cut off for my Aunt. They were never delivered, nor was I contacted To let me know they would not be. Email status stayed at “confirmed”. Finally got though to customer service to be told the arrangement was not available in that area and I would be refunded. Never received refund, or Email confirming said refund. Called customer service today, could hardly understand the service rep not to mention there was a very loud ROOSTER squeaking in my ear from the other end! Now... read more
there web site is confusing . it says 10% off in one section and advertises free shipping and another page says 20% off. After i ordered and wanted to use discount or free shopping could not get thru to anyone speaking english enough for me to cancel order and dog barking incessantly in background of customer service person who could not understand me either. so still having trouble cancelling order
I placed an order at 5:33am on the 14th. by 11am I get a call asking if they can deliver on the 15th. Well I paid 2.99 to have it delivered on see its not even in transit. So where's my money?
Our firm ordered a sympathy display for a funeral. I made sure to schedule the delivery for the day prior to the service so there would be no issues. Customer service reps called and/or emailed almost twice each day leading up to the delivery to confirm the information which I did on at least 5 different occasions. I was informed today, 5 days after the scheduled delivery date, that the arrangement was never delivered or even attempted to be delivered. This is an egregious error on this company's part. The entire experience ... read more
I saw a photo of the flowers sent; it looked nothing like what you promised for $100. Can I attach the two photos to show you the difference. You won't recognize one of them. ******* *******
This place is an absolute scam! Go somewhere else for your needs please and save yourself the headache. Placed an orders for an arrangement on the day my friends wife died and paid almost $100 for it to be delivered next day. So he sends me a pic of the flowers he received to thank me and I was horrified! It looked NOTHING like what I paid for and not only that, the leaves were dying on it and the decor paper inside the vase was falling apart. I immediately called them and relayed my feelings as this looked like a joke, they... read more
Never again.....This company is very messed up. I ordered on line and did choose to add strawberries to my order. Nothing arrived even though I did receive a text message that my order was delivered. Calling customer service was awful, the agent would not listen to what I was explaining, she only wanted to keep saying the same thing and would not transfer my call to someone who would understand what I was saying and who could help resolve the matter. They told me the order was still in the delivery window, up to 8:00 p.m, I ... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is closed now. It will open on Monday at 9:00 a.m.
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