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1-800-Flowers
- Consumer Services
- Jericho, NY
About this business
A provider of gifts and flowers. Its business platform features brands, including:1-800-Flowers.com®,1-800-Baskets.com®,Cheryl’s Cookies®,Harry & David®,PersonalizationMall.com®,Shari’s Berries®,FruitBouquets.com®,Moose Munch®,The Popcorn Factory®,Wolferman’s Bakery? andSimply Chocolate®.
Location details
2 Jericho Plaza, Jericho, NY, 11753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The shipping zip code for my order was incorrect. I called to have it fixed. I was on the phone for an hour, only to receive a confirmation email with the SAME incorrect information. I called again and the girl said she cancelled my order and would refund. She would not provide a confirmation number to this, and simply stated it would be my order number. I hope so, because I have not received any emails about it. She said she would provide me a promotion code for me to use on another order, but never gave that to me before w... read more
Worst customer service I’ve ever experienced. I went to their website because of a deal I heard advertised. That deal web address was broken and sent me to their regular site, which didn’t offer any such deal. Several days, due to a change of plans with my family, I called to cancel my order. That’s when the real dissatisfaction began. I called to cancel my order. I couldn’t even get through the entire order number with either person. They were rude and obviously didn’t speak much English. I finally asked the first person to... read more
I received a beautiful bouquet of flowers a few days ago and the note said the flowers were from "God." An extremely judgmental/corrective scripture followed (James 4:7-10). To say the least, I was bothered. I called 1-800-Flowers, who was the brand on the note. The lady who answered was very kind, but she said she didn’t know who ordered the flowers, as the order was actually placed with FTD, and I needed to call them instead. When I called FTD, it was obvious I was calling another country. The woman on the other end of the... read more
The worse ?? I recommend never using 1800flowers EVER. Ordered flowers and balloons to surprise my lady on her birthday ?? at work. I found it was very strange ?? that it said it was delivered but I didn't even get a thank you text from my lady. They straight up LIED!!! And there's a great possibility she won't even get it on her birthday. Even though the order was placed 5 days before her birthday. Called customer service [carr] totally didn't care and hung up on me. To all save ur money or actually spend it with companies ... read more
I called the day after my nephew passed suddenly to have an arrangement sent to my sister in Arizona and I made it clear that I needed it delivered the same day. I called very early in the morning I was forced to pick an arrangement costing more money that I did not want because the original one I picked could not be delivered the same day so the arrangement he picked was the one that could be delivered the same day. The person taking the order messed up so many times on the name the address the email he did not put the apar... read more
This is the worst company for follow through and customer service. Ordered a basket which apparently had a typo- called to fix it- was told it would cost MORE to make a correction and that I should just go online and place a new order. They promised to cancel the first one. When I received a notification that 2 had shipped I called back again and was told I had to do their job and call Fed Ex to cancel one - which I ended up doing. However I received notification that they were delivered but the recipient confirmed no basket... read more
they received a start because I had too, This company is not work it. My flowers said they where delivered and my client didn't receive them. I called and the young man from India had screaming kids in the back ground and was very rude. He was suppose to transfer me to a supervisor but didn't, I had to be transferred 3x and still dont know where the damn flowers are.
Ordered Flowers on a Saturday for a funeral on Monday in Scranton Pennsylvania. Someone cancelled my order and did not notify me . The flowers were not delivered . I am heart broken. How can a Company be so negligent on something so important ??? I would never recommend them to anyone ever. Who would do this and not notify you ?????? I just don't get this !!!!
STAY AWAY AND DON'T PATRONIZE THIS COMPANY. I know they're easy to think of... but honestly, just stay away. Looking at these reviews, no one should be patronizing a company with such awful customer service, and zero quality controls in place. They literally just stole $19.99 from me on their free shipping membership. I get that you're only going to get whatever flowers a shop has in stock, but I was on the phone with them for a full ONE HOUR... the rep couldn't seem to grasp the problem, and I had to tell her over and over ... read more
Frequently asked questions about 1-800-Flowers
How is 1-800-Flowers rated?
1-800-Flowers has a 1.1 star rating with 1,115 reviews.
When is 1-800-Flowers open?
1-800-Flowers is open now. It will close at 6:00 p.m.
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