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ZipRecruiter
- Technology
- Santa Monica, CA
About this business
Location details
604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
ZipRecruiter is nothing more than a marketing scheme. The only candidates provided either, did not meet the job requirements or never responded to any follow-up messages, they probably didn't exist. For the price, I had high expectations with ZERO results. First, they wanted to charge me per candidate with an outrageous price like $2100 for one month. Then the next day after thinking it over we decided to give it a shot only with less candidates to lower the cost. Thats when the red flags began to show up, now all of the sud... read more
Misleading Charges Tried the free 7 days trial for hiring a new employee, received some candidate information that were not suitable for the position. One day before the end of free trial period went on the website and cancelled my subscription by clicking on "Cancel Subscription". My credit card was charged $512.00, and still being charged up to today. I contacted zipRecuiter via live chat and I was told that action does not stop the charges. The only way the charges would have been stopped was if I would cancel the job in ... read more
BEWARE...these people are scaming small companies like mine. When you go to their site to place an ad somehow you're duped into a reoccuring billing. I just spoke to a rude customer service **** and demanded they return 3 months of $299.00 billing from our account. We did not use ZIP Recuiter because they are too expensive...so I NEVER would have signed on to a reoccuring billing. Justin, the rude customer service person was telling me I was out of luck because I didn't cancel the service. I told him I would get our refund t... read more
I signed up with Zip Recruiter thinking that I would get quality service and responses but that wasn't the case. Their billing is not clearly listed and very misleading. I had them for less than 20 days and was charged over $500. Not sure why I was charged for a service that was barely used and no results. I tried contacting them, but no luck. They are quick to harass you with phone calls and emails for commission based purposes, but not quick to resolve any billing issues. Will never use them again and definitely won't reco... read more
The worst recruitment website. Do not be fooled - nobody uses ZipRecruiter and hasn't in many years. All the talent is on Linkedin. Ziprecruiter started posting to linkedin to get people to apply, then aggregates their resume to their database. Without ever using ZipRecruiter, they: signed me up for an account, posted my resume publicly, and created a profile for me to impart the illusion i'm active on the website based on information in my resume. Now, after damaging me personally and posting my personal information online ... read more
Business response:
Hello Laura, Thank you for sharing your feedback. We take data requests very seriously, and our dedicated data team does manage customer requests in the designated time frame. Upon searching, we were unable to locate a job seeker account in our system with your email address, so your request has been completed. If you have any further questions or concerns, please don't hesitate to contact us directly at *******@ziprecruiter.com. Our customer care team is always here and happy to help! Kindly, Customer Experience Zi... read more
Can't believe national website are scams aimed at taking advantage of companies trying to hire. We got charged $816 after closing the job. Go to Indeed instead.
This company scams people without remorse. I posted a job, but once I found out it was $16/day after the trial, I canceled it (it says you have 4 days to cancel), but I canceled right after I put the ad up, within an hour. They DON'T send you emails saying that you've received a free trial that ends in so many days...They DON'T send you emails saying you've got a continuing subscription, and they DON'T send you any emails confirming that you've canceled. They rely on you being so busy that you forget about it so you can cont... read more
A total scam. I've been trying to discuss my insanely high bill but they are ignoring my concerns. 5 applicants (and only 50 views) in a month, 3 of which aren't even from people on my continent and a bill for $648 from these scam artists. This company prays on small business owners. RUN!
There customer service is terrible. I posted a job by accident- not realizing that the $24 per day would apply on day one. I chatted with them immediately, canceled the job within 10 mins and I am still being asked to pay for a full day. I talked to 2 different agents that could "not do anything about it." When told my acct would be suspended, I explained to a 3rd person the situation and they just emailed back a notice that my account was suspended. I am a recruiter and will never use zip again. Go with Indeed.
Frequently asked questions about ZipRecruiter
How is ZipRecruiter rated?
ZipRecruiter has a 3.3 star rating with 866 reviews.
When is ZipRecruiter open?
ZipRecruiter is open now. It will close at 8:00 p.m.
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