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ZipRecruiter
- Technology
- Santa Monica, CA
About this business
Location details
604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
Said it was 16.00 a day to start an add to look for employees. My job advertisement was up a total of 9 days which is 144.XX X-XX-XX closed on 6-2-21 claimed I opened the Add fir 19 days and charged me for it. When supposed people applied they didn't have the experience I was looking for and I would say 90% of the phone numbers were bad or they just didn't pick up. They robbed me of almost 300.00. No sign of employment.
Business response:
Hello James, Thank you for taking the time to share your ZipRecruiter experience with us via the Better Business Bureau. We would be more than happy to review your account details to further advise and assist. Please feel welcome to email our team at *******@ziprecruiter.com with the subject line, "Attn Customer Experience." Thank you, and we wish you the best of luck with your future hiring endeavors. Kindly, TC Customer Experience ZipRecruiter
Ziprecruiter STOLE my money and claimed I was another company without ANY proof I would NOT recommend if you are a smaller business trying to hire right now. Use indeed - at least their customer service will actually help you and ask for business verification. I am a brand new business that just posted ads a week ago and signed up and paid $1400 YESTERDAY only to have my account falsely connected to other companies and terminated. Ziprecruiter would not tell me any information - so for all I know they are just letting the co... read more
Business response:
Hi Jessica, Thank you for sharing your ZipRecruiter feedback via the Better Business Bureau. We're very sorry to hear of any less than exceptional experience while utilizing our service to post jobs. Without more information, we would not be able to fully assist or explain what may have occurred. We welcome and encourage you to contact our dedicated customer care team at any time with questions, concerns, or to receive insight into the cancelation you're referring to. Our team is here 24/7 for our valued customers. We... read more
Bogus website with fake jobs, the subject line of emails with job leads is totally misleading and your personal information is not safe. A number of the jobs I'm referred to via email are for businesses that either don't exist, have no online presence or no record of existing. They also have nothing to do with my profession/experience. The subject line of the email will say "sports information candidates needed in Detroit" then it lists 25 jobs in the email. Guess which job title doesn't exist in those jobs.....Sport... read more
Business response:
Hello Troy, Thank you for taking the time to share your ZipRecruiter review via the Better Business Bureau. We're very sorry to hear of any less than exceptional experience while utilizing our platform. Our team would be more than happy to assist you with your concerns regarding your job search. Please email us directly at *******@ziprecruiter.com with the subject line, "Attn Customer Experience." We can walk you through enhancing your job alerts and suggestions, along with what to do when you come across any suspicio... read more
Ziprecruiter is a PREDATORY Service that lies and charges an absorbent amount of money. I used the service only a short time and had to cancel because not a single one of the applicants I reached out responded. They should be punished for all the deception and scams they have done. Just read all the other reviews. Do not fall for their predatory services. Steer Clear!
Business response:
Hello Abygail, Thank you for sharing your feedback. We're sorry to hear of any less than exceptional experience while using our service. ZipRecruiter is a paid service to post jobs and collect applications. Each plan is chosen by the customer - and each user must agree to their plan and pricing details along with our Terms of Use before proceeding. We'd be more than happy to review your account further and provide a detailed pricing breakdown for further understanding. Please feel welcome to contact our customer care team... read more
I saw a free ad while i was looking for different job posting platforms & decided to give it a try. I should've never signed up for a company that charges you for something that is not consistent at all. they send you resumes of people who probably aren't even aware they're are on this platform. i agreed to do the free day trial and canceled 2 days after that trial ended. turns out it never got canceled & since they don't sent cancellation emails you won't know if it really has been or not. It's so unfortunate to have to loo... read more
Zip recruiter was hands down the worst job recruiting site that I have ever utilized as an employer. The "great matches" that they put together are not experience in the field almost 50 percent of the time. All of the people that confirmed for interviews for my company were complete no shows. Zip recruiter is extremely expensive. Its definitley not worth the $24 a day charge for the service they provide. All in all its overpriced and trash. If I could give zero stars I would.
We are a mid sized construction company that has been using ZipRecruiter for about 3 years. Through this period, we went from their 3 slot subscription up to a 10, then 20 slot and have had fair to mixed success. While on the 20 slot program, I noticed that there was a $259.22 increase in January 2021 ($1,428.93 to $1,728.15). I did not receive notice or an email preparing me for that change which irritated me. I'm old-school but in my world, that's just bad business. I therefore logged into my account and changed our agreem... read more
Business response:
Hello GE, Thank you for taking the time to share your feedback. We're so sorry to hear of the trouble you had, and we'd love to gain your business back. If you ever have trouble downgrading your account, we have dedicated support available 24/7 for your convenience and ease. Our representatives can process this for you on our end at any time. We most certainly promote the ability to change, upgrade, or downgrade your plan details month to month as you please. We're sorry there seemed to have been a system issue at the tim... read more
I received a fake e-mail from a company, via Zipcrecruiter, as coming from someone I personally know at a local business I have previously worked with on a regular basis. The e-mail read, "I am interested in you for my Administrative Assistant position at (specific company name in Fresno, CA). I called the named company and spoke to the person's whose name appeared in the e-mail and she told me they were not looking for an administrative assistant at all and that she had not sent out an outreach message to me. She said they ... read more
Business response:
Thank you for sharing your feedback with us, Connie. We're very sorry to hear about your experience. We can assure you that ZipRecruiter is a legitimate job board website. It sounds like there may have been some suspicious activity regarding a job poster claiming to be associated with the employment you spoke with. We have a dedicated Trust and Safety team working around the clock to validate all users and accounts that reach our site. If this one slipped through the cracks early on, it's likely that they're no longer ab... read more
MAJOR SCAM!!! They advertise a 30-day free trial and then do a bait and switch. VERY VERY sleazy operation. And trying to resolve it is a joke. Road block after road block. Let's file a class action suit against them.
Business response:
Hello Judith, Thank you for taking the time to share your ZipRecruiter experience via the Better Business Bureau. Unfortunately, we do not advertise a 30-day free trial. All new accounts and customers receive a 4-day free trial. Upon registration, all users must agree to their plan details, our Terms of Use, and a bolded statement of understanding that the free trial will move to a paid subscription if not canceled prior to the end date and time (also listed for you.) We very much apologize if there have been any misu... read more
Frequently asked questions about ZipRecruiter
How is ZipRecruiter rated?
ZipRecruiter has a 3.3 star rating with 866 reviews.
When is ZipRecruiter open?
ZipRecruiter is closed now. It will open tomorrow at 5:00 a.m.
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