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ZipRecruiter
- Technology
- Santa Monica, CA
About this business
Location details
604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
We are a plumbing company and had a specific need for a plumber with minimum of 3 years experience. We agreed to a trial subscription and notified zip recruiter we were not satisfied with their service. Zip recruiter sent us random job seekers with ZERO experience in plumbing. We thought our trial period had ended and did not have to pay them any money due to our dissatisfaction. We found an employee through a more reputable agency. Zip recruiter charged my account $559 for nothing! I am livid. We are a small mom and pop bus... read more
Business response:
Hello Therese, Thank you for taking the time to write your review. We're sorry to hear of any less than exceptional experience while using ZipRecruiter. Our team would be happy to assist you and provide more information on our services and your account. When you signed up, you chose our usage pricing plan. This means you are only billed for the number of jobs you decide to post, per day. Whenever you decide to close your jobs, your invoice will generate for the amount of time you used. This information is thoroughly l... read more
I signed up in the beginning of the year a then canceled my free trail. Except that they didn't cancel it and they continued to charge me on a daily basis through the Corona shut down for 2.5 month. Since my credit card statements were going to the office and the office was closed I didn't catch this and in all they charged me over $2000.00 during a time NO ONE was looking for a job and NO ONE was hiring. I reached in and even offered to be given credit for future use and yet they refused. It puts the level of their customer... read more
Business response:
Hello Shahram, Thank you for taking the time to leave your review with us here at ZipRecruiter. We're very sorry to hear of any difficulty you've had with your account during this time. We were unable to locate your employer account with your name or the email address provided. We'd like to look into these matters further. Please contact our team directly via email at *******@ziprecruiter.com from the email address you used for your account. So long as the free trial was cancelled successfully, you should not be bille... read more
Frequently asked questions about ZipRecruiter
How is ZipRecruiter rated?
ZipRecruiter has a 3.3 star rating with 883 reviews.
When is ZipRecruiter open?
ZipRecruiter is open now. It will close at 8:00 p.m.
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