This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ZipRecruiter
- Technology
- Santa Monica, CA
About this business
Location details
604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
This is the worst company I have come across. Started a free trial, never received any emails, two months later I owe them $1200. No emails about candidates, no emails about invoices, no emails about help or services. Just a complete SCAM! I feel so sick knowing so many others have been taken advantage of by their sleazy, apparently legal, tactics. I will not stop until I can leave a review on any site that will listen and prevent people from being taken advantage of by this awful company. So sickening.
Business response:
Hello Joshua, Thank you for your review. A free trial does mean that the trial discontinues, and you are enrolled in a paid subscription thereafter. All users must agree to these terms before proceeding with posting a job with ZipRecruiter. We're sorry for any inconvenience, but we can assure you we do not have any illegitimate practices. ZipRecruiter is simply a job board website and paid service for hiring managers and recruiters to post their jobs and collect applications. We would be more than happy to look into your ... read more
Do NOT use their service, it's absolutely awful. Terrible candidates. Non-responsive. This whole thing is a complete SCAM. Lots of money paid, absolutely zero results. We put the same posting up ourselves on other job posts and received qualified and responsive candidates. BELIEVE THESE REVIEWS - THIS COMPANY WILL SCAM YOU OUT OF YOUR MONEY. DO NOT USE.
Business response:
Hi, David. Thank you for taking the time to leave your review of ZipRecruiter. We're very sorry to hear that you feel this way. We in no way have any hidden fees or terms. ZipRecruiter is a job board website and paid service for employers and recruiters to post their available jobs and collect applications. All job posting plans are selected by the consumer and agreed to before proceeding. We also offer 24/7 live and dedicated support to ensure that if you're having any issues at all, we can help optimize. Should we ever get... read more
HORRIBLE!!!! I signed up for a NO PLANS job posting for $30. Then they make you check a terms and conditions tickbox to pay via credit card. Hidden somewhere in the tickbox terms and conditions that they know nobody reads, is apparently an agreement for $24/day subscription after a 30 day free trial. This is done WITHOUT KNOWLEDGE AND WITHOUT CONSENT. Then, they send a receipt for the first legit amount and don't send receipts for any amounts taken from the credit card for the "subscription", so they charge you while being u... read more
Business response:
Hi Mercedes, Thanks for reaching out and leaving your review. At this time, we only offer daily and monthly subscription options and they are chosen and agreed to by the user. We can assure you that the subscriptions we offer are not hidden within our Terms of Use. The sign-up page has the transparent plan details and prices, and they are also listed within your account under "Subscription Overview" at all times. Additionally, we offer 24/7 live and dedicated support so our customers can reach us at any time for questions... read more
Horrendous customer service. I started out with a free trial, having no idea that after the free trial I was going to be charged $24/day to post a job. I simply thought it would be $25 a month so I didn't think there was much risk to at least trying. I then was then, without any knowledge, billed $504. The same exact story as everyone else below. Stay far far away from ZipRecruiter. I will be finding other places around the web to post negative reviews so that other small businesses like my own are not taken advantage of.
Business response:
Hello ****, Thank you for taking the time to leave your review. The job posting plan details are laid out for each user and must be agreed to before beginning the free trial. The subscription is chosen by the customer, and we make sure to provide full transparency so you know exactly what you're signing up for. We also offer 24/7 dedicated customer service to ensure we're available to answer your questions at any time. Should we ever have the pleasure of assisting you in the future, please feel welcome to reach out to us ... read more
This company is horrible. They have under lying fees that aren't told up front. I placed 4 job ads and never received a qualified person that I could hire or interview. They kept charging our credit. Called to talk to them about it and they wouldn't help us. Their service is horrible. They will not stand behind anything.
Employees can't even write a review about their employers on this recruiting website. Hiding this information creates an uninformed hiring process which benefits the employer. Clearly these employee experiences are being suppressed so businesses can find more workers.
Business response:
Hello Kayla, Thank you for taking the time to provide your feedback regarding the ZipRecruiter website. We're sorry that this feature is not offered, however, we do not advertise that we provide employer/company reviews. We like to ensure to deliver as much transparency with our services as possible! ZipRecruiter is a user-friendly job board platform for our job seekers to upload their professional resume, create a profile, and search/apply for employment quickly and easily. We keep our users updated with their applicatio... read more
Do not use this company. Please read the 88 1-star reviews. I have a small business and needed a part time helper. I put an ad on Ziprecruiter with the 4-day Free trial. I had no intentions of paying $25/day for this position and I knew that I would be charged if I did not cancel after the Free trial. I posted the ad on 08/20/20 and I did not receive any calls to fil the position and on 08/23/20, I went back to my account and cancelled the ad. I did not receive any communication from Ziprecruiter confirming the cancellation.... read more
Business response:
Hello David, Thank you so much for taking the time to provide your review with us via the Better Business Bureau. We very much appreciate your feedback and business. As stated in your review, all accounts begin with a 4-day free trial and you do agree that if it is not canceled successfully, your account will move to the paid subscription version you selected upon registration. An email confirmation of the account cancellations is automatically sent as soon as you cancel. The exact date and time your free trial expire... read more
We own a small landscape company. We were charged over $500 and didn't receive one lead per email for the month of August. I called to figure out what happened and They told me it was my fault and refused to refund anything. Talked to the supervisor and he said "my account is not eligible got a refund". I took a screen shot of my email both the invoice and deleted to show them I wasn't pulling one and they still wouldn't refund anything. They wouldn't even tell me what they were charging me for! They never sent any leads, no... read more
Business response:
Hi Wesley, Thank you for taking the time to leave your review with us. All ZipRecruiter plans are selected by the user, and each user must agree to our Terms of Use and their subscription details prior to posting their job. We're sorry if there was any misunderstanding with setting up your account. We have dedicated support available 24/7 to assist you at any time. We are unable to locate your account under the email address you have provided, unfortunately. We'd be happy to look into your account further and see what hap... read more
We cancelled in 5 days then I get a charge for $504 on my AMX I dispute the charge and blocked then blocked ZipRecruiter from charging anymore. Then I get a bill for $312 jus proves even after you call them up and shut them down on a credit card block the account dispute it they still keep running the up charges . Massive bad reviews of the same thing completely ripping people off . I'll contact the ziprecruiter's numbers of times they could care less about the situation they've done nothing to resolve it
Business response:
Hello Michael, Thanks so much for the review. We're sorry to hear of any less than exceptional experience while using ZipRecruiter to post jobs. We can assure you that so long as your subscription is canceled successfully, the system will not bill you any further. It sounds like you may have had your job posted which is why you were charged again. Without reviewing your account in full, we can't provide specifics regarding exactly what occurred. We would be more than happy to look into your account details further to prov... read more
Frequently asked questions about ZipRecruiter
How is ZipRecruiter rated?
ZipRecruiter has a 3.3 star rating with 866 reviews.
When is ZipRecruiter open?
ZipRecruiter is closed now. It will open tomorrow at 5:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com