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ZipRecruiter
- Technology
- Santa Monica, CA
About this business
Location details
604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I want to warn job seekers that have joined Ziprecruiter past or present. The other day I reopened my account (have not used since 2015) Yesterday , I updated my information, uploaded my resume and my skills, ect. Saved everything and applied to roughly 5 opportunities for employment. I checked my account this morning for any updates and responses from possible employers. I noticed that EVERYTHING I just updated, added was removed and some skills that I don't have was added. My resume from 2015 was APPLIED to those jobs!! I'... read more
Business response:
Hello Hester, Thank you for sharing your feedback. We're very sorry to hear about this experience. We do recommend ensuring that your profile information and resume are fully updated prior to applying for jobs, especially if you have not utilized your job seeker account in some time. You do have the option to replace the resume you used for your previously applied jobs, which will notify the employer accordingly. If you need any further assistance with this, our dedicated customer care team can be reached via email at ***... read more
Frustrated beyond belief! I was told we would get qualified applicants for our job posting only to be called a few days later, after the free 3 days, and told only the worst applicants will be contacting us. Unless we spend an additional $500-$1000 more. They have already charged my card and on google have all A+ ratings which doesn't make sense being that there are so many frustrated clients on here. Do NOT USE ZIP RECRUITERS! Such a SCAM
Business response:
Hello Mary, Thank you for sharing your feedback. We're very sorry to hear that you did not have the best experience while posting jobs with us. ZipRecruiter's dedicated customer care team is available 24/7 - and we encourage you to contact us directly so our team can review your jobs and help you with our candidate screening tools. While we cannot stop anyone from applying for a job they may be interested in, our goal is to help you find the most qualified candidates. Please feel welcome to contact us directly at any ... read more
Ziprecruiter called and offered great initial service, but I was deceived and wasted $500 for **** service. I bought the deal, then the next day got a call from them saying I'd need to spend thousands to get good results. My $500 got me 1 applicant who never even responded back to an interview offer.
Business response:
Hi Justin, Thank you for sharing your ZipRecruiter experience. We're sorry to hear of any trouble and we would most certainly like to look into this further and review your account. Please contact our customer care team directly at X XXX-XXX-XXXX. Kind Regards, Customer Experience ZipRecruiter
I just recently graduated with my JD. In total my work experience includes 34 years of technical, management, and legal skills. After I spent a few hours on ZipRecruiter website updating my resume, I started receiving texts from lawn mower companies wanting help. Really!!! if you are a business looking to hire qualified candidates I would spend your money elsewhere. If you are seeking employment in a field that represents your abilities stay away from this company. There is obviously something seriously wrong with their A... read more
Business response:
Hello Hamid, Thank you for taking the time to share your feedback. We're very sorry to hear that you did not have a great experience while job searching with us. We would be more than happy to assist you further, should you wish to search and apply on our site again in the future. Please feel welcome to contact our dedicated customer care team directly at *******@ziprecruiter.com. We wish you the best of luck with your job search. Kindly, Customer Experience ZipRecruiter
Do not get hooked by their fraudulent scam of "free" job posting.. by the time you get the first statement you will be paying over $600 or $16 a day.. no communications, I was not aware of any candidates applying for a job, lucky me I checked my charges. I feel that ZipRecruiter mislead me into a trap and I am not the only one.
I'd seen ZipRecruiter's advertising before, so I thought I would give them a try in looking for a new employee. I'm a small business owner and the $16/ day fee seemed steep for posting the job, but they offered a free trial so I felt secure moving forward. I thought the free trial was for 2 weeks, but it turned out to only be for 4 days- not a meaningful amount of time. People applied through the platform, but never responded to my messages or requests for interviews. I kept the post open hoping for responses that never came... read more
We "cancelled" the service in June and again in August, still getting charged. Each time the website gave the impression that we had in fact cancelled.
Business response:
Hello Crystal, Thanks for reaching out to us via the Better Business Bureau. We would be more than happy to review your account and make sure that it is indeed canceled successfully. We offer 24/7 dedicated customer service - so you may call us, chat with us on the website, or email us at any time. We look forward to hearing from you and reviewing your account details further! Kindly, TC Customer Experience ZipRecruiter
Do not use this company they will double charge you for awful results. This place only cares about stealing your money nothing else! Fraud Fraud Fraud! Stay away from employee Chad Koba this guy is nothing but a hustler
Business response:
Hello Tom, Thank you for sharing your feedback with us. We're sorry to hear of any less than exceptional experience while using ZipRecruiter for your hiring journey. As you mentioned being double charged, we'd certainly like to look into your account further to ensure mistakes weren't made on our end. Our dedicated customer care team is available 24/7 and they'd be more than happy to review your subscription and go over anything that you may be unsure of. Please reach out to us directly at any time. We wish you the... read more
I wish there was a zero star option! I should have come on here first. wow 1.09 rating great job! These guys set the website up so you think that you cancel the subscription but low and behold you do not. Until you find the hidden link like its Zelda or something. I tried 5x to cancel and kept getting notices. The candidates seemed like fake people hired from India or something not one had the right credentials and not one actually called me. Total scam when the charge for a subscription after the fact. Dishonest and worthle... read more
Business response:
Hi Dean, Thank you for sharing your feedback. We're sorry to hear of any less than exceptional experience when utilizing our service. All of our terms and conditions along with your subscription overview are provided to you and listed on the website at all times. Depending on which type of plan you have, all you have to do to cancel is either close your job or contact us to turn off your monthly auto-renewal. This information is listed in your account, and our customer care team is available 24/7 for your convenience and ... read more
Frequently asked questions about ZipRecruiter
How is ZipRecruiter rated?
ZipRecruiter has a 3.3 star rating with 866 reviews.
When is ZipRecruiter open?
ZipRecruiter is open now. It will close at 8:00 p.m.
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