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604 Arizona Avenue, Santa Monica, CA, 90401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 8:00 p.m. | |
Tue | 5:00 a.m. to 8:00 p.m. | |
Wed | 5:00 a.m. to 8:00 p.m. | |
Thu | 5:00 a.m. to 8:00 p.m. | |
Fri | 5:00 a.m. to 8:00 p.m. | |
Sat | 5:00 a.m. to 8:00 p.m. | |
Sun | 5:00 a.m. to 8:00 p.m. |
This company is not only a rip off but is deceptive. After a free trial they started taking money out of my account which is fine. I was done using them and "turned off" my advertising with them only to find out they are still charging me!! THEIR PLATFORM DOES NOT ALLOW CUSTOMERS TO TURN OFF THE PAYMENTS. You have to call and deal with them on the phone. Not only highly unprofessional but also deceptive and should be against the law. Disgusted and will never use them again.
Be very careful. Their advertising makes you think you get 30 days free, but that is definitely not the case! They start charging you by the day on day 5. Try getting a refund because you did not understand. Fat chance. I may lose my job over this mistake for a client! Use Indeed or Monster.com. At least they are honest.
Business response:
Hi Cathy, Thank you for taking the time to share your feedback. We do not advertise a 30-day free trial at this time. All accounts and new customers are given a 4-day free trial. This information is presented within your account when you register, it is emailed to you, and the exact date and time in which the trial ends is listed within your Subscription Details at all times. We apologize for any misunderstanding, and we're always here and happy to help! Please feel welcome to contact us directly as our customer care team... read more
Do not use this company. They sold us a package for over $2000 for a month of advertising for a dental assitant for our dental office, promising excellent results and weekly follow up calls to check performance. Once advertisement was implemented, the agent never contacted us, and didn't return calls. On top of this, for advertising in a city of 400k, we only received 4 qualified (with licenses needed for the job) that applied in the entire month. When I called to resolve issues, they did nothing, and were completely unrespo... read more
WARNING TO ALL SMALL BUSINESSES!!!! Ziprecruiter are big SCAMMERS. Don't take any "free trial". I don't know how they are allowed to continue to scam people out of their money. Do not advertise jobs via this site
Business response:
Hi Gabriel, Thank you for sharing your feedback. We're sorry for any less than exceptional experience you have encountered while choosing to post jobs on ZipRecruiter. Our 4-day free trial is clearly advertised to all users. We provide the exact date and time in which your free trial will end and move to a paid subscription if you do not cancel. All of this information must be agreed to prior to starting service with us as well. We apologize if there has been any misunderstanding, and we'd be happy to look into your accou... read more
!!!Beware!!! Had my job posting up for 40 days with 20 total views and was charged $600. After i canceled my subscription with them, only then they reached out to "help" improve my listing description and title to reach more people. will never use zip recruiter ever again!!!! SCAM
Business response:
Hi there, Thank you so much for taking the time to share your ZipRecruiter feedback via the Better Business Bureau. We're sorry to hear of any less than exceptional experience while utilizing our service to post your job. We do offer dedicated support from our customer care team - 24 hours a day, 7 days a week. We take pride in being available should our customers not be getting the results they were expecting early on. You may always give us a call, shoot us an email, or chat with us on the website for some job ad optimi... read more
ZipRecruiter gave / sold my information. I am getting bombarded with emails from all sorts of companies. I've contacted ZipRecruiter to have my name removed, but it has not stopped other companies from contacting me.
Business response:
Hi Laurie, Thank you for taking the time to contact us here at ZipRecruiter through the Better Business Bureau. We would be happy to assist you with your unsubscribe/data removal request right away! Please email our data team directly at *****@ziprecruiter.com at your earliest convenience. Thank you, and we wish you the very best. Kind Regards, TC Customer Experience ZipRecruiter
Terrible online recruitment company. I gave them a shot, did the free trial, let it go for about 14 days after the free trial. Paid for two job listings. Requested refund as I only received 3 applicants and I do not believe they even applied or know that I had their information. I called/emailed and no response from all 3! I am in a rush now to get employees but I am glad to see that when I posted to INDEED MYSELF I have over 50 candidates that have applied, they message me back on indeed, many have the qualifications and I ... read more
Business response:
Hi Derek, Thank you for taking the time to share your feedback. We're very sorry to hear that the ZipRecruiter service did not work out for you this time around. We'd like to try and make this right! Should you ever wish to give us a try again in the future, we encourage you to contact us directly. We want to try to enhance your experience with us to ensure you get the most out of your time. Please don't hesitate to contact our team directly by emailing *******@ziprecruiter.com with the subject line, "Attn Customer Experi... read more
I also got scammed by ZipRecruiter. They hide in fine print that they will charge your card an absurd amount per day. Then don't send you the invoices or emails until it's too late and you've paid thousands. I never agreed to pay for their service. I have been on hold with them for over 2.5 hours. They respond to every review saying to write to their customer service team, however it sounds like they do not help anyone resolve this issue. This is a major company based in customer deceipt. At this point there are 91 recent re... read more
Zip Recruiter helped my find a sales job faster than I expected! The algorithm works in a way that it recommends jobs that you are eligible for. I just love the one-tap apply system. Works wonderous. This type of app is exactly what you need specially during a pandemic and economic crisis. I'd recommend it to all job searchers out there. I got a job through this app without spending a penny! Sad to see such low review ratings though...
Business response:
Hi, Mohammad! We're so thrilled to hear of your wonderful experience. Congratulations on your employment! Our goal is to help our users find their next great opportunity - by bringing job seekers and employers together. We're so happy that you found a great job quickly and easily using our app. We hope you never need us again, but if you do, we're here and happy to assist. Thank you for choosing ZipRecruiter, and best of luck! Kindly, TC Customer Experience ZipRecruiter
ZipRecruiter has a 3.3 star rating with 866 reviews.
ZipRecruiter is closed now. It will open tomorrow at 5:00 a.m.
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