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Zerorez Tri-Cities
- Carpet Cleaning
- Kennewick, WA
About this business
At the heart of the Zerorez® revolutionary cleaning technology is its ability to clean without the use of high-residue soaps, detergents, shampoos or chemicals. Zerorez® cleaning services are based on its unique Powered Water™ technology. Powered Water™ is enhanced water that is electrolyzed and oxidized to create a powerful cleaning solution without harmful toxins or chemicals. Zerorez® is proud to have achieved Platinum Certification from The Carpet and Rug Institute. Platinum Certification is only ... read more
Location details
801 S Steptoe St, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible place to work. Was there for 5 years not one offer to grow with the company until I advocated for myself. The general manager is the HR manager as well and she suffers from a massive ego complex and instead of making any logical decisions chooses to react off of emotion's instead. They say they value loyalty but have not done one thing to prove or show that it is valued. The actual owner of the company doesn't care about the company either and will choose to talk about any employee they have a problem with rather th... read more
Business response:
This is a past employee who did not follow the policy and procedures during his employment. He was on probation and was on the verge of being fired before he voluntarily resigned. His lack of care for our customers caused customer complaints. His poor performance and negligence while working at one of our major commercial accounts could have lead to fines to the company.
I wish I had read this first. I just used zerorez to clean and sanitize(kill mold) in my air ducts. They were in bad shape inside. The fellow came out and did a cleaning. After he left I thought to look into the ducts with my cellphone expecting clean airducts. What I found was caked on dirt, grime and mold still in the vents along with loose push pins, a rubberband and various other small crumblike pieces of stuff. Yes they sprayed something in the vents that supposedly killed the still visible mold for now, but the tech sa... read more
Bought a newer 8 month old house. Had carpets cleaned as new owners. Zerorez was hired to clean the carpets. Have receipt. Moved from out of State and did first vacuum. Completely filled the vacuum canister with filth. Its like the came saw the house empty and left. Stay away from these folks. I have the evidence and photos.
RecommendedMy experience was 5 star! A very nice, professional person did an awesome job cleaning my carpet. They are reasonably priced, called to let me know he was on his way and were able to get me in the next day after calling to schedule an appointment. I highly recommend them and will continue to contact them in the future.
Michael, our technician, was professional and personable. My carpets look amazing. This is my 2nd great experience with Zerorez. I highly recommend them.
We’ve used Zerorez for our carpet cleaning for the past eight years. They’ve always done a great job, they are friendly, professional, and thorough.
My mom has had two dogs and two cats for over a decade. The carpet, now, looks brand new after Ryan came to work on it. I will be scheduling a duct cleaning and sanitizing with him ASAP. Thank you 🌷
Business response:
Appreciate the great feedback, thank you!
Very thorough, listen to customer concerns, prompt, friendly, if you aren't satisfied with the results they will make it right to the best of their ability
Business response:
Thanks so much for the great feedback. We definitely appreciate it!
My tech (Alex) was very Professional, friendly, and willing to listen to my concerns before we started. I had two white couches (& pillows) plus carpets and area rugs cleaned today. I hesitated at first (mainly because we were dealing with white couches) but the Alex was willing to clean a small area first to be sure I wanted to move forward with the cleaning. When I watched her pull out the dirt, I was totally sold!!! What a difference!!!!!! She was so great and worked SO hard!!! I highly recommend this tech! Oh! And ZeroRe... read more
Business response:
Thanks so much for the awesome feedback!
Frequently asked questions about Zerorez Tri-Cities
How is Zerorez Tri-Cities rated?
Zerorez Tri-Cities has a 4.8 star rating with 2,160 reviews.
When is Zerorez Tri-Cities open?
Zerorez Tri-Cities is open now. It will close at 5:00 p.m.
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