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Yahoo! Inc

1.5

About this business

Yahoo! Inc is located at 1680 North Glenville Drive, Richardson, TX. This business specializes in Computer Software. 

Location details

1680 North Glenville Drive # 100, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 6:07 p.m.
WedClosed
ThuClosed
Fri8:00 a.m. to 6:07 p.m.
Sat8:00 a.m. to 6:07 p.m.
SunClosed
1.5126 reviews
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Evan L's profile image
Evan L 
5 years ago

My 15 year old account was deleted due to inactivity. I looked on multiple places to see where I can contact Yahoo to reinstate or reuse my email as it's tied to many old accounts that are important to me. I contacted yahoo twitter customer support account. They informed me the only way to further help me is if I pay for their mobile phone support, as that's the only way to contact them other Twitter. I replied to a similar user who was having the same issue and told them they only care if you pay them for their help. Well i... read more

Business response:

Yahoo had to right to delete an account for inactivity in accordance to the TOS. Once an account is deleted for inactivity, we are not able to restore the account. 

William V's profile image
William V 
5 years ago

Unable to recover my yahoo account I only remember 1 of the security questions which the 2nd one it says its incorrect. Unable to get assistance in recovering my account 

Business response:

Users can get assistance with sign in issues by visiting help.yahoo.com 

Warren C's profile image
Warren C 
5 years ago

Locked out of my account, I tried resetting it through recovery options but it just leads to "Uh-oh...Looks like we can't recover your account online. Please visit our help site to get back in." It doesn't give me anymore information. Please help! 

Jordon G's profile image
Jordon G 
5 years ago

Have to pay to talk to someone. Can't believe I ever opened a account with Yahoo. 

Business response:

Yahoo has moved to a paid subscription help model. Users can get some free support via help.yahoo.com 

JANETTE S's profile image
JANETTE S 
5 years ago

I cannot reset the password ** I have no access to either options for recovery and they require you to pay to get help either via chat or via phone call for customer service assistance and the help.yahoo.com site does not help my situation. IT'S A SCAM!!!!!!!!!!! 

Business response:

Yahoo has moved to a paid support model. If the user did not keep current recovery information on file as the TOS states, Yahoo is limited on the support we can offer. 

Caleb T's profile image
Caleb T 
5 years ago

Despite having my passwords *** email username, Yahoo has put me in a constant cycle of directing me between my email and recovery email, of which both require that I log into the other, meaning I am completely unable to access my old accounts. I have valuable data and several accounts on other websites linked to it, so I need access. 

Business response:

The user can get assistance by visiting help.yahoo.com 

Tiffany L's profile image
Tiffany L 
5 years ago

YOUR info is wrong on my business and in order to fix it you're trying to make me pay. THIS IS A SCAM! 

Business response:

Hello - Please review the following link on how to update your business listing on Yahoo. https://help.yahoo.com/kb/yahoo-local-listings-moved-yext-slnXXXXX.html 

Adrina V's profile image
Adrina V 
5 years ago

I've been locked out of my account and when I attempt to recover it *** I get is an "Uh-oh... We can't recover your account online." I didn't list a phone number and The only recovery email listed for tohis account has been closed via aol so I am not able to reset password ** login. I REALLY need access to my yahoo account. Please help. 

Business response:

Yahoo has received the customers information and will reach out and assist. 

anthony n's profile image
anthony n 
5 years ago

Locked out of my account. Trying *** the recovery options just leads to a loop: "Uh-oh...Looks like we can't recover your account online. Please visit our help site to get back in." > Help Site > "Uh-oh...", repeat. No other info provided about what to do or why my account is locked. Not a good experience. 

Business response:

The Yahoo **** has reached out to Anthony to investigate and assist further. 

Frequently asked questions about Yahoo! Inc

How is Yahoo! Inc rated?

Yahoo! Inc has a 1.5 star rating with 126 reviews. 

When is Yahoo! Inc open?

Yahoo! Inc is closed now. It will open tomorrow at 8:00 a.m. 

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