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Yahoo! Inc

1.5

About this business

Yahoo! Inc is located at 1680 North Glenville Drive, Richardson, TX. This business specializes in Computer Software. 

Location details

1680 North Glenville Drive # 100, Richardson, TX, 75081, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 6:07 p.m.
WedClosed
ThuClosed
Fri8:00 a.m. to 6:07 p.m.
Sat8:00 a.m. to 6:07 p.m.
SunClosed
1.5126 reviews
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Jose G's profile image
Jose G 
6 years ago

I can't sign into an email account *****@yahoo.comdespite having my password *** my recovery information correct. I've been unable to fix the issue on my end completely and can't find anywhere to properly contact yahoo for support. Please disable the yahoo acct key so that I can use my password ******* to login. 

Business response:

The Yahoo **** has received the details of this complaint and has reached out to Mr. Gomez to investigate and assist further. Help for this and *** other Yahoo issues can be found at help.yahoo.com. 

Jose G's profile image
Jose G 
6 years ago

Hi, I can't sign into an email account despite having my password, my recovery information correct. I've been unable to fix the issue on my end completely and can't find anywhere to properly contact yahoo for support. Please disable the the yahoo acct key for email *****@yahoo.com so I can log in using my password ******** 

Business response:

Hello! If your recovery information is correct you should be able to disable the Account Key login feature yourself. Check out this help article from help.yahoo.com for more information on how to do so: https://help.yahoo.com/kb/account/set-manage-yahoo-account-key-sign-password-slnXXXXX.html?impressions=true 

Scott T's profile image
Scott T 
6 years ago

I can't sign into an email account that is attached to important things despite having my password *** my recovery information correct. I've been unable to fix the issue on my end completely and can't find anywhere to properly contact yahoo for support. 

Business response:

The Yahoo **** has received the details of this complaint and has reached out to Mr. Thacker to investigate and assist further. Help for his issue and *** Yahoo products can be found at help.yahoo.com 

Unhappy Customer's profile image
Unhappy Customer 
6 years ago

I lost my yahoo email password, however, I could not use the help site to recover the password. The help site gives me no option to contact yahoo for support, so I am completely stuck. 

Business response:

The Yahoo **** received the details of this review and has reached out to Wei to investigate and assist further. 

Yahoo Customer's profile image
Yahoo Customer 
6 years ago

Yahoo will not let me terminate my email account that was hacked due to their lack of security. The termination link they provide is broken and there is no customer service number you can call so they continually refer me to the billing department. The billing department is unable to delete my email account because they are a billing department, and Yahoo continues to mark my case as resolved and close it without actually fixing the issue. 

Business response:

The details of this complaint are in regards to an AT&T owned account. Please reach out to AT&T directly for assistance. X-XXX-XXX-XXXX. 

migdalia V's profile image
migdalia V 
6 years ago

horrible customer care service !!!! 

Business response:

The Yahoo **** has received the details of this review and has reached out to Migdalia to investigate and assist further. 

Steve K.'s profile image
Steve K. 
7 years ago

What a strange and frustrating odyssey this has been. I was required by Yahoo! to change my email password. Subsequently, that computer crashed, and *** information on the password *** lost, so I couldn't access the account anymore. Recently, I needed to get back in the account. Yahoo!'s automated online system did not allow for recovery because it asked for information I no longer had access to. I even tried using another email to contact Yahoo! but was told I could only open a ticket with the other email account which I co... read more

Business response:

The Yahoo **** has worked with Mr. ********* to address this review. 

Shadi M.'s profile image
Shadi M. 
7 years ago

Over the years, Yahoo! has been ignoring *** the customer support and customers who are really in need of recovery for their email, such as mine. My email has been unrecoverable, and because of the bad customer service/ no service at ***, I'm unavailable to retrieve it back. I have IMPORTANT emails that will affect my business because of the horrible service Yahoo has provided to us for the past years. These emails are VERY IMPORTANT TO ME. 

Business response:

The Yahoo ********* **** will reach out to the user directly and assist with the Yahoo account. 

Cindy C.'s profile image
Cindy C. 
7 years ago

I have been bombarded on my Yahoo/sbclgobal mail account by adds from a company called Popjulia. I notice that the reveiws for this company are universally bad, and wonder why you would continue to carry their ads. 

Business response:

The Yahoo **** reached out to Cindy to assist further. 

Frequently asked questions about Yahoo! Inc

How is Yahoo! Inc rated?

Yahoo! Inc has a 1.5 star rating with 126 reviews. 

When is Yahoo! Inc open?

Yahoo! Inc is closed now. It will open tomorrow at 8:00 a.m. 

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