Yahoo! Inc

Jene M. 

on BBB

7 years ago

I've used Yahoo.com to browse the internet and Yahoo mail for many years. I really like their graphics and ease of use. But, their constant crashes and down time makes using them VERY frustrating and inconvenient. I'm so fed up with trying to correct this issue with Yahoo, I'm trying to now switch over to Google. Yahoo needs to get their act together and provide better, more reliable service. 

Wendy G. 

on BBB

7 years ago

This company is horrible. I had subscribed to Yahoo email Pro years ago. It comes with an annual charge. There is no prior notification sent out to let you know that you have a charge coming. They just bill you. I contacted them the same day and cancelled the subscription and requested a refund. They said they would be happy to help but that I needed to log into my account and reach out again. When I did that, they said it was too late. Basically to bad so sad. This billion dollar company NEEDS my $19.99?! Absolutely ridicul... read more

Mike H. 

on BBB

7 years ago

I tend to respond to articles on Yahoo comments with a more conservative viewpoint. However, there are numerous times where my comments are omitted or tampered with. Yahoo limits the amounts of comments/thumbs up for Conservative comments. This is NOT free speech when big brother proofreads your comments. I am very disappointed that Yahoo does not provide unbiased information. It is not a true news agency 

Michael C. 

on BBB

7 years ago

Yahoo has no phone number to contact and no way to chat with customer support. I lost access to my email because of their split with AT&T and now I can no longer get help with it. When I tried posting a complaint about them showing the same issue "resolved" with another customer (when it wasn't even close to being resolved), I was banned from the help forums with my new yahoo account. Rather than attempting to create yet another useless yahoo account, I figured I would try another complaint option. They are truly the worst b... read more

Corey M. 

on BBB

7 years ago

Every time I upload photos to my Flickr photostream, I get the file timeout pop-up multiple times, even when the photos are fully loaded and uploaded individually. Since Yahoo! owns Flickr, however, I'm more disappointed in their help page options, neither of which seem to let me directly contact the support staff to voice my issue with Flickr. When media companies like Yahoo! do this, they build a faulty relationship in which the company is in a high tower, leaving its users on the ground far below feeling as though they're... read more

Amber V. 

on BBB

7 years ago

Worst experience of my life. I am certainely not being dramatic. I seriously am kicking myself in the *** for trusting so much in this company without doing research. I hope they fall into the pits of bankruptcy and never find a way out and rot. This is a company with the absolute worst customer care. Need help with anything concerning your account? they loop you through some forums for an eternity. No live chat assistance, or phone number to call. I have trusted 8+ years of emails to this company and they will never help me... read more

Denise A. 

on BBB

7 years ago

This online publisher has no way to report closed businesses on their website therefore users have a bad experience when they think a business is still open and attempt to visit that location and find that the business is no longer open. Just horrible! 

Dave B. 

on BBB

7 years ago

Yahoo apparently has made enough money and no longer cares about there user/customer base. Their Yahoo Groups is the worst managed, maintained and supported site on the entire internet. I have owned Yahoo stock for years but I just dumped it because Yahoo is in a self imposed spiral that is going to destroy their company. They have had major issues within Yahoo Groups for over three weeks and failed to address any of those problems. There is no way to contact Yahoo to report these issues and apparently they no longer have a ... read more

Rose J. 

on BBB

7 years ago

Yahoo has the worst spam filter, My young kid receives school information to my email and he cant even access this info without me first having to go in there and deleting all the male enhancement and dating sites spam emails I get every day! Unsubscribing and blocking is useless.