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World Ford Pensacola
- Automotive
- West Pensacola, FL
About this business
Location details
6397 Pensacola Blvd, West Pensacola, FL, 32505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthe service is OK but the wait isn't good
Business response:
Thank you for bringing this to my attention. I apologize that your recent service visit was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me at (850) 266-2154. I look forward to speaking with you. Jason McDonald General Manager jmcdonald@worldford.com
Robin helped me get into the perfect car for my life and at a payment I could afford. She made me very happy!
Business response:
Thank you Romy for your kind words! We thank you for your business and look forward to your next visit!
I have been coming to World Ford for “The Works Package” since I bought my truck for oil change and tire rotation. However, I will be going some where else from now on. Today I arrived at 8:05 for my 8:15 appointment and it took 2.5 hours for an oil change and tire rotation. In my opinion this is entirely too long for the service provided!
great customer service and professionalism
we always get our Ford vehicles serviced at World Ford and in the rare case there is a problem.. it is always resolved.
Business response:
Thank you Kay for your kind words! We thank you for your business and look forward to your next visit!
Dan Blocker and Tommy Woodward we're fantastic. It took us a while to find great customer service here, but after trial and tribulations, we were successful. World Ford has many employees. If you have a bad experience or two, don't give up. They have some really good people who want to help.
My appointment time was at 9am. When I arrived 15 minutes early they informed me that there were about 50 cars ahead of me and it would be around 2 hours. When I told him I had an appointment he said well it customer appreciation day. It still should not have affected my appointment. That’s not showing much appreciation to your customers who make appointments. I am going out of town and need my services done. I think people’s appointments should be honored regardless of what day it is. This isn’t the first time this has happ... read more
Business response:
Thank you for bringing this to my attention. I apologize for the delay in getting you your service. I would like an opportunity to address your concerns and to earn your business, please contact me at jmcdonald@worldford.com. I look forward to speaking with you. Jason McDonald - General Manager
Very helpful and accommodating
Business response:
Thank you for the recommendation Charles!
I worked with Brandy and she took care of my F250 in a timely manner. would recommend Brandy for all your service needs.
Frequently asked questions about World Ford Pensacola
How is World Ford Pensacola rated?
World Ford Pensacola has a 4.3 star rating with 8,816 reviews.
When is World Ford Pensacola open?
World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m.
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