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World Ford Pensacola
- Automotive
- West Pensacola, FL
About this business
Location details
6397 Pensacola Blvd, West Pensacola, FL, 32505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI like the dealership but the oil change time is ridiculous. I got there at 3:50 and checked out at 5:40. That is with an appointment. It always takes too long. The nearby Nissan dealership has an express lane which makes it much better when I take the wife’s car.
Business response:
Thank you for bringing this to my attention. I apologize that your recent service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me at (850) 266-2154. I look forward to speaking with you. Jason McDonald General Manager
I don’t feel that I was treated in a fair manner in being told that I or someone else must have “jacked around” with parts on my vehicle when that never happened. Also to be charged $477 to find out how much they were going to quote me is ridiculous.
Business response:
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at (850) 266-2154. I look forward to speaking with you. Jason McDonald General Manager jmcdonald@worldford.com
Purchased my edge here and bring it back for all service! I love the status reports they provide after the multi point inspection.
Business response:
Thank you Tabitha for your kind words! We thank you for your business and look forward to your next visit!
They do try to be nice to you.
Business response:
Hi Remi, thank you for the kind words! We're glad you had a good experience!
service dept great, on time and good price
Jerry is always spot on. Always good service
Business response:
We are glad to hear that Jerry did a great job for you, John!
My husband and I went in for normal servicing on Nov. 25th. Not only were we told about a recall on the seatbelts, but that our battery cable's had corrosion and they replaced the battery. THAT ladies and gentlemen is why we ALWAYS shop World Ford of Pensacola!!! AWESOME CREW!!
Very poor communication and service from the service department. Will be sure I don’t make the mistake of taking a vehicle there again.
Good, quick , quality service.
Business response:
Hi Allen, we're so glad to hear you had a great experience! Thank you for taking the time to recommend us to others!
Frequently asked questions about World Ford Pensacola
How is World Ford Pensacola rated?
World Ford Pensacola has a 4.3 star rating with 8,816 reviews.
When is World Ford Pensacola open?
World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m.
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