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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Mack Cramer's profile image
Mack Cramer 
recommend  Recommended
6 years ago

did a professional job and I would recommend them to my friends 

Business response:

Thank you Mark! We look forward to your business with us again! 

Jennifer Stephenson Strafaci's profile image
Jennifer Stephenson Strafaci 
recommend  Recommended
6 years ago

The service department is the best in the entire area - worth the drive from Gulf Shores or Orange Beach! Online scheduling, professional and helpful staff, quick service... it's all great! 

Business response:

Thank you Jennifer for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Ashley Morrow's profile image
Ashley Morrow 
6 years ago

I have a 2013 F-150. I went in on Tuesday for a 45g Maintenance and oil change which includes all fluids are checked. Mine were ALL marked as passed inspection and were good. Wednesday I start hearing what sounded like a loud fan working overtime in summer comming from my engine. My neighbor takes a quick look thinking he knows what it is and quickly identifies my coolant and wiper fluid are near empty and my wiper fluid cap was left off. There are no leaks in my truck, so I know the maintenance paid for was not done. the ne... read more

Dee Walker's profile image
Dee Walker 
6 years ago

Went to World Ford 4 times for the exact same issue... Charged me 4 times over $2000. Instead of properly diagnosing the problem it was like chasing a rabbit down a rabbit hole. 

Business response:

Thank you for bringing this to my attention. I apologize that your vehicle is still experiencing some problems. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jason McDonald General Manager jmcdonald@worldford.com 

Scott F Meyers's profile image
Scott F Meyers 
recommend  Recommended
6 years ago

The service technicians are prompt about checking all arrivals. The waiting area is clean and modern. A child play area is provided. Fresh, free coffee and AM pastries are available. 

Richard McCray's profile image
Richard McCray 
recommend  Recommended
6 years ago

Good service done in a timely and courteous manner. 

Business response:

Hi Richard, we're so glad to hear you had a great experience! Thank you for your business! 

Carrie Faulkner's profile image
Carrie Faulkner 
recommend  Recommended
6 years ago

As always my friend Brandy did an amazing job with taking care of my car! Kept me informed in the status and detail. Thank you again. 

Business response:

Hi Carrie, thank you for the extremely kind words for our team member! We're so glad to hear you continue to have a great experience at our dealership and appreciate your business! 

Kym Hamilton's profile image
Kym Hamilton 
recommend  Recommended
6 years ago

“Happy” did a great job ensuring my truck was serviced to my satisfaction. 

Business response:

Hi, we're so glad to hear you had a great experience with our team member! Thank you for your business! 

Renee Baity Garner's profile image
Renee Baity Garner 
recommend  Recommended
6 years ago

Bronco made the process of buying a truck easy. He was very knowledgeable and friendly. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m. 

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