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Woodlyn On the Green Apartment Homes
- Residential Leasing
- Cary, NC
About this business
Location details
100 Kempwood Dr, Cary, NC, 27513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Do Not Apply Stay away from these guys. My wife and I submitted an application through Woodlyn's website and paid the non-refundable application fee. We were denied, not because of credit or background checks (which came back fine), but because the screening service Woodlyn uses (CoreLogic) failed to verify our identities due to a system error on their own end. Let me repeat that: There was a technical error *beyond our control,* which resulted in an automated screening service denying us without cause. And yet Woodlyn would... read more
Business response:
Thank you for bringing this issue to our attention. Our Community Director would like to speak with you regarding your experience and clarify any lingering concerns or questions about our application process. She has left a few messages for you, please contact us back at your earliest convenience. We look forward to hearing from you.
I WISH I COULD PUT NO STARS , TERRIBLE EXPERIENCE Terrible staff , i have had so many problems i’ve lost count. Only reason i’m writing a review is because they don’t respond to emails or calls . i have not had a working mailbox key in 4 months and i’ve only BEEN living here for four months . The water heater broke . My bath tub leaked to my neighbor downstairs. Kitchen appliances older than me. I had a broken air conditioning . And broken wall plugs. I could go ON and ON . But the worst part is the staff’s lack of effort to... read more
Business response:
Hello, thank you for sharing your experience with us. It's obvious that you're unhappy with various aspects of the community. What's most concerning to us is your comment about our team not being responsive to your needs. We're curious about this because our team is specifically trained to respond to all resident inquiries as soon as possible. I'd like to find out more about your grievances. Would you please send me an email to info@milestone-mgt.com? Please refer to this review and include the apartment name in the subject ... read more
Overpriced, rundown, apathetic staff, shoddy maintenance. Forced cable/internet bundle that has no value since it removes ability to choose. It's not the worst apartment complex around but it's a strong number 2 (P. U.) Management company has changed 4 times in 2 years since the property was sold when I moved in. Office manager and staff are lazy and are visibly annoyed when made to do any work. They love to follow up on bad reviews to patronize and try to save face but they don't do anything to make improvements.
Business response:
Thank you for leaving a review. We're sorry to hear that you feel this way. The internet and cable package were designed with the resident in mind, so we certainly welcome your questions or concerns about this. Thank you for sharing your observations about our team. This is unfortunate, and we would like to gather additional information about your experiences. Our Regional Support Team would like to speak with you directly; would you mind providing your contact information to our onsite team so we can reach out? We look forw... read more
DO NOT LIVE HERE! Ignore these reviews! I am going on year two and have sooo many issues! I have had a huge mice problem and cant even keep food in my apartment. The front staff also lied about my rent and said I would only pay one amount and it was actually 100$ over that.. IT IS NOT WORTH YOUR TIME OR MONEY!! Save the headache of living here... I would rather move back home with my parents then live here..
Business response:
We're sorry if you've experienced issues with pests and miscommunications with our team about pricing. We want to hear more about your concerns and our Regional Manager, Colleen, will be reaching out to you directly to discuss these concerns in more detail. We look forward to speaking with you soon! Thank you!
Told I couldn't move in because tenants changed their mind almost two months after they gave notice I secured a deposit for an apartment here and was approved in mid-April 2018. I was to move in on June 7. I had to go in person several times for questions because I couldn't get a response from e-mail or phone. I did receive a call on May 25 (two weeks before I was to move in) saying I couldn't have the apartment because the current tenants changed their mind and they couldn't just kick them out. My response was they gave a w... read more
Business response:
Hi there! Thanks for sharing your experience with us! We do understand your frustration and greatly apologize for the inconvenience, however, we can assure you that our team has followed our standard procedures in this situation. We'd be more than happy to speak with you about our current available homes, please give our office a call! We hope to be able to work with you to find the perfect home!
Helpful! I enjoyed living at Oak Hollow, later named Woodlyn on the Green, for almost 4 years in a large second-floor two-bedroom unit (B1 design). When I broke my ankle and was unable to get up the stairs, the Woodlyn management worked quickly to relocate me into a first-floor unit (B3 design) with handicap-accessible features, including a ramp into the building. I appreciate their handling of my request and am enjoying the well-landscaped space.
Cheap remodel, incompetent staff There hasn’t been a review in a year since the complex was bought out and changed management. Many residents are serving out their lease and leaving due to several current issues. They quickly remodeled the apartments with a single layer of paint and broken cabinets and power outlets. They mandated spectrum cable service or pay a utility fee mid year. They hiked rent prices for no apparent reason. The pools are rarely open during the summers. And the office staff will withhold your packages, ... read more
Business response:
Thank you for your candid feedback. We're very sorry to read that you haven't had a positive experience while staying at our community, and although we appreciate you letting us know how we can improve, we're disappointed you didn't have a better time here with us. We certainly want you to let us know about any maintenance concerns you have so we can get our maintenance team on these as soon as possible. If you would like to talk to us in more detail about anything else you're experiencing, please make sure to give us a call... read more
Get EVERYTHING in writing! It's no surprise that the rating for this apartment complex is so low. While they were very nice during the "sales" process when convincing me to act in good faith and sign a lease one and a half months before I actually needed the apartment, all of the agreements made with me during the time of that negotiation were false promises. 7 months into my lease, they attempted to charge me for my shelter rescue pets, which they previously agreed not to charge me for as a concession, since another apartme... read more
Poor management, poor maintenance Management is very friendly but in the end they get absolutely nothing done. They did no prevenative maintenance so things broke all the time and yes they were fixed but never well. When we were moving out we had to tell them our move out date at least 3 times before someone actually got it in the system. We had issues with packages and parking and the incredible lack of tact by the maintenance men parking their golf carts and trucks blocking you in the parking lot at 8am when you need to ge... read more
Business response:
We're disheartened to read your review, Caitlin. The upkeep of our grounds and the satisfaction of our residents are important to us and we'll certainly utilize your feedback to help us improve in these aspects. However, we are in the process of renovating our community to enhance its overall quality for all and apologize for any inconvenience that this caused you. Though we regret that your time here did not leave you with a higher impression of us, we wish you all the best in your new home.
Frequently asked questions about Woodlyn On the Green Apartment Homes
How is Woodlyn On the Green Apartment Homes rated?
Woodlyn On the Green Apartment Homes has a 3.6 star rating with 868 reviews.
When is Woodlyn On the Green Apartment Homes open?
Woodlyn On the Green Apartment Homes is closed now. It will open tomorrow at 9:00 a.m.
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