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Windstream Corporation

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About this business

Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more

Location details

4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2440 reviews
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Russell Pedron's profile image
Russell Pedron 
6 years ago

I do not get the speed I pay for. My service rep says we are on an old copper line that was oversold and Windstream has no plan to upgrade. You either live on the fiber line or you have bad internet. 

Mike Huth's profile image
Mike Huth 
6 years ago

terrible customer service 

Candice Sip's profile image
Candice Sip 
6 years ago

Phone has gone out three times today alone!! 

Scott Perrigan's profile image
Scott Perrigan 
6 years ago

they are so bad and high with their prices that I will never move back to vilonia. I hate dealing with them they take for ever! they charge 50 for 1.5 mb are you kidding me! I paid 50 for 50mb in Conway. yall need to step up your game. also your phone robot glitches all the time and I tell you about it all the time and still not fixed. it took over a week to come look at our modem as well. I wish yall would just sell out to Conway corporation. 

Palas Chanda's profile image
Palas Chanda 
6 years ago

There is no internet service and home phone service for the last 24 hours. Yesterday called twice ( at 12:30 and 3:30 pm ) and today called once ( at 9:30 and got hold of tech support after 20 minutes)in the morning. Still no service. My son was sick. I mentioned them over phone. But No help provided. It should have been considered as emergency. On today’s morning call, I am informed that tech support is working on another customer’s issue and they will look into my problem. Shame on you Windstream. How you can harass like t... read more

RandyandJackie Masters's profile image
RandyandJackie Masters 
6 years ago

They can improve by providing the service that we are paying for. My bill is $81.00 a month for internet only! I pay for 3.0 mbp but we are only getting .05. I have called support and was told that this is the best we will ever get that we have copper wiring in our area and there are no plans for any upgrades. I do not see how it is legal for Windstream to bill me for a service that they are not providing.😡 Maybe a letter to the attorney general may help. Tony Thomas 

Gwen Raburn-Brock's profile image
Gwen Raburn-Brock 
6 years ago

You need to tear it down and start over. I don't think it can be fixed. It is so frustrating to try to use the internet or interpret 

Dominique UnmistakablyBeautiful Tyler's profile image
Dominique UnmistakablyBeautiful Tyler 
6 years ago

Windstream in terrible, your bills are never a consistent amount and customer service is terrible. They claim to never have a supervisor on the phone. The last time I called a rep named Manny came on the phone I asked to speak with a supervisor because he was making no sense and he gets back on the phone with the same voice talking about my name is Julio and it was the same person I was on the phone with. They “don’t” have a corporate number that they can provide. It’s just terrible business all around and they should be ash... read more

Kelly Blair's profile image
Kelly Blair 
6 years ago

chopping streamning cant watch movies or tv 

Frequently asked questions about Windstream Corporation

How is Windstream Corporation rated?

Windstream Corporation has a 1.2 star rating with 440 reviews. 

When is Windstream Corporation open?

Windstream Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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