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Windstream Corporation

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About this business

Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more

Location details

4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2440 reviews
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Jennifer Clancy's profile image
Jennifer Clancy 
8 years ago

Constantly losing internet... on clear bright days. Can't watch any Netflix or videos on my phone, tablet or laptop while on wifi. It just loads and loads. Takes forever to load Web pages and process things. I need the Internet to work for 2 reasons.. 1 being I pay each month for it 2 work and 2 bc I depend on the Internet to make a living with my business. If I could switch providers I would in a heartbeat but nothing else is offered in the area I'm in! 

Jamie Hutchens-Clark's profile image
Jamie Hutchens-Clark 
8 years ago

I have called 5 days straight, while on hold and NEVER got to talk to anyone!! Went o. Line to chat online... Never returned chat! Terrible terrible company. 

Curtis Broschk's profile image
Curtis Broschk 
8 years ago

The computer freezes up. Things won't upload. On phone for over 1 hr. waiting to talk to customer service. Mine is not only problem. People on other side of the township have similar issues. Asked to speak with local customer service representative. Was told they didn't have any way of doing that. Very poor service. Have asked for three months to have this issue corrected. Friends have left windstream due to the issues. Almost ready to contact Federal Communications. 

Randy Welch's profile image
Randy Welch 
8 years ago

POOR POOR CUSTOMER SERVICE. I LIVE IN SHALLOWATER , TX. AND CALLED RE: BILL- REP. WAS SHORT AND RUDE. DON'T WASTE TIME OR $$$$ HERE 

Lorin M. Taylor's profile image
Lorin M. Taylor 
8 years ago
Emma Whitlock's profile image
Emma Whitlock 
8 years ago

Windstream has to be the worst internet service. I feel like techs are out by our house every month fixing an issue. Every wind/rain storm we have the Internet will go out. I also feel every night at a certain time the Internet will go out and we can not get it back on till morning. You call and they always want to come by the house ? And still they do nothing to fix the issue. 

Kristopher Dralle's profile image
Kristopher Dralle 
8 years ago

What a joke costumer service sucks! There device is unreliable! Go elsewhere 

Kristi White Eggers's profile image
Kristi White Eggers 
8 years ago

We have been out of service for over one month. They came out replaced the router, left, came back, left and said they would be back the following day to fix the problem. We have not seen them since....we have been on hold this time for almost 1 hour. The sad thing is where we live there is no other provider around. 

Kathy Sheridan's profile image
Kathy Sheridan 
8 years ago

Have been and still on hold waiting for a resolution to my slow broadband service. Guess I shouldn't expect anything else from.staff 

Frequently asked questions about Windstream Corporation

How is Windstream Corporation rated?

Windstream Corporation has a 1.2 star rating with 440 reviews. 

When is Windstream Corporation open?

Windstream Corporation is closed now. It will open on Monday at 9:00 a.m. 

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