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Windstream Corporation

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About this business

Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more

Location details

4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2440 reviews
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Elizabeth Ramirez-Duncan's profile image
Elizabeth Ramirez-Duncan 
8 years ago

I really really hate this internet service. It is pitiful. It drops every time I blink my eyes. The speed shouldn't be call speed because it doesn't exist. Customer service, well. A techniccuan supposed to come yesterday, I was told they should be here in between 8 am to 6 pm. Never came, of course, neither call to let me know. I didn't go to work because I was waiting them. I called this morning and they told me they will be here in between 11 to 3. But, who isngoing to pay me my two days of from work? I will love if I can ... read more

David Rieger's profile image
David Rieger 
8 years ago

Been on hold for over an hour to cancel the Internet. We finally got through the contract and got another provider. For the two years we had it we were rarely able to use it but quit calling because couldn't devote so much time to on hold 

Josh Weichman's profile image
Josh Weichman 
8 years ago

So glad we have Windstream internet! Just kidding. Ours is out, it never hits the speeds we pay for, and it's not supposed to be working again until Friday. Thanks Windstream for your incredible customer service and your attention to details (jk about that part too.) 

Alexis Cousins's profile image
Alexis Cousins 
8 years ago

Our internet has been out since 2 am and it's 6 and still out.. 

Holmed Tal's profile image
Holmed Tal 
8 years ago

they give you a hard time when you want to port your number to other carriers... I am reading all this reviews about "porting issues with Windstream"....its so sad...is this really true @Windstream? 

Janie Mae Thomas's profile image
Janie Mae Thomas 
8 years ago

If there was a zero star option, I would highlight it! Here are the two long posts I've shared on my personal page this week. Thank goodness, we have other ISP options that are much more reliable and even less costly: So this just happened. I completely went off the cliff on Windstream. Some poor little service oriented worker named Tracy was blessed with one of my rare Myra moments. I told her Windstream was the wrong name; it should be called Spitd...Continue Reading 

Carolyn Christian Hoodenpyle's profile image
Carolyn Christian Hoodenpyle 
8 years ago

The worst service and rudest customer service I have ever had to deal with. I can pretty much check every complaint others have voiced on this page. Just read them all if you have any questions. 

Karleen Anderson Roberts's profile image
Karleen Anderson Roberts 
8 years ago

I hate to see that some are unhappy with their service... I'm thankful for the exceptional service, and internet that hadn't dropped!!! 

Mark R Harris's profile image
Mark R Harris 
8 years ago

Phone and Internet went out during a Storm on the 14th. Was promised to have it restored by the 26th. Tech closed the ticket without repairing the issue. Was promised it would be back by the 27th. Now the date is the 8th of next month. Have spent 3+ hours on the phone with customer service (or on hold) the past 2 weeks. 

Frequently asked questions about Windstream Corporation

How is Windstream Corporation rated?

Windstream Corporation has a 1.2 star rating with 440 reviews. 

When is Windstream Corporation open?

Windstream Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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