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Windstream Corporation

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About this business

Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more

Location details

4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2440 reviews
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Carol J Wylie's profile image
Carol J Wylie 
8 years ago

WISH IT WORKED HALF OF THE TIME, BEEN DOWN 12 HOURS NOW AND NO PHONE CALLS ARE BEING ACCEPTED IN REPAIR OR MAIN OFFICE SINCE IT WENT DOWN, ,,, WE HAVE NO STORMS TO WIND NO PROBLEMS ,, YOPUR JUST RIPE OFF COMPANY,, I WANT MY MONEY BACK YOU THIEVES,, I WILL SUE YOU 

Mark Reed's profile image
Mark Reed 
8 years ago

I authorized them to automatically deduct my payment every month. At some point, they stopped taking the payment out automatically. I didn't get a bill for two months, so I had no idea there was an issue. First thing I know about it, I'm getting a disconnect notice. I have tried Five times to call and talk to somebody in the last week. I cannot get a live person on the phone to find out what went wrong. You people suck! If there was any other provider out here, they'd get my business, no questions asked. 

Valerie Kennedy-Tucker's profile image
Valerie Kennedy-Tucker 
8 years ago

Not worth the money and investment. The worst service I have ever had. 1mbps 8709428799 - copper lines. Get it together windstrean. You have folks who want good service and are willing to pay. Stop training you customer service agents to say we will be upgrading to fiber optic sin in your area. It been 3 years and no changes. I have to call constantly and I always hear there is nothing we can do until they upgrade your area. Make it right and get it right. Alltel would have. 

Nick Soapes's profile image
Nick Soapes 
8 years ago

Just ran 2 speed tests. Both were less than 1 Mbps. Ran a third, 1.45 Mbps. I pay for a 12 Mbps line. This is not uncommon. 

Laurie Merryman Treacher's profile image
Laurie Merryman Treacher 
8 years ago
Lawrence Windy Wills's profile image
Lawrence Windy Wills 
8 years ago

We don't get the speed we pay for, it only works about half the time, and wouldn't you know it's the only service available here. .. 

Dianna Hurt Ayers's profile image
Dianna Hurt Ayers 
8 years ago

Worst service ever!! Down more than it works �� 

Jessica Lynn-Lato's profile image
Jessica Lynn-Lato 
8 years ago

Your customer service is subpar at best. I just waited on hold for 25 mins. When the customer service rep finally took my call I told her why I was calling an then I was disconnected. Just horrible to wait 25 mins only to be disconnected. Infuriating! 

Seroun Mei Mei Wang's profile image
Seroun Mei Mei Wang 
8 years ago

I hate this company. Haven't had Internet since sat. Now it's Tuesday and have been on Hold for almost an hour. They can't find my money and account even though I've been paying over $40. For years 

Frequently asked questions about Windstream Corporation

How is Windstream Corporation rated?

Windstream Corporation has a 1.2 star rating with 440 reviews. 

When is Windstream Corporation open?

Windstream Corporation is open now. It will close at 5:00 p.m.  

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